AnsweredAssumed Answered

License Manager 10.4 - Log messages - repeated 'IN' and 'OUT'

Question asked by donnalbest on Mar 27, 2017
Latest reply on Mar 28, 2017 by rastrauch

We're using License Manager v 10.4.  In the log, I see on user with repeated lines seconds apart all day long, every day:

 

9:30:06 (ARCGIS) IN: "ARC/INFO" bedalton@115922A 
 9:30:25 (ARCGIS) OUT: "ARC/INFO" bedalton@115922A 

 

This user is listed in the opt file as having a reserved ARC INFO license.  Any idea why?

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In addition, there are numerous 'UNSUPPORTED'  ... (PORT_AT_HOST_PLUS) messages  for different users and different UNSUPPORTED items  - example:

 9:30:54 (ARCGIS) UNSUPPORTED: "Tracking" (PORT_AT_HOST_PLUS   ) cgoforth@115841A  (License server system does not support this feature. (-18,327))

 

9:29:42 (ARCGIS) UNSUPPORTED: "VBA" (PORT_AT_HOST_PLUS   ) cgoforth@115841A  (License server system does not support this feature. (-18,327))

 

9:06:19 (ARCGIS) UNSUPPORTED: "Tracking" (PORT_AT_HOST_PLUS   ) bedalton@115922A  (License server system does not support this feature. (-18,327))
 9:06:30 (ARCGIS) UNSUPPORTED: "Tracking" (PORT_AT_HOST_PLUS   ) bedalton@115922A  (License server system does not support this feature. (-18,327))
 9:07:02 (ARCGIS) UNSUPPORTED: "Tracking" (PORT_AT_HOST_PLUS   ) bedalton@115922A  (License server system does not support this feature. (-18,327))
 9:07:39 (ARCGIS) UNSUPPORTED: "Tracking" (PORT_AT_HOST_PLUS   ) bedalton@115922A  (License server system does not support this feature. (-18,327))
 9:07:56 (ARCGIS) UNSUPPORTED: "Tracking" (PORT_AT_HOST_PLUS   ) bedalton@115922A  (License server system does not support this feature. (-18,327))
 9:08:27 (ARCGIS) UNSUPPORTED: "Tracking" (PORT_AT_HOST_PLUS   ) bedalton@115922A  (License server system does not support this feature. (-18,327))
 

 

We're using ArcGIS Desktop v10.2.2,  License Manager version 10.4.   Are these messages specific to a map document or extension?

 

Thanks

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