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Web App Builder - Configure Basemap Gallery - spatial reference

Question asked by andyschmidt on Mar 3, 2017
Latest reply on Jan 28, 2019 by CCGISCOOP

In ArcGIS online Web App Builder in the Configure Basemap Gallery I get a spatial reference error when adding a pass through service for a basemap "The basemap you are adding has a different spatial reference from the current map"  Previous maps/web apps built using web app builder display the services but I cannot create new base map services to new web apps.  The projections are the same.  Has anyone found a workaround or is this a bug with the recent update to ArcGIS Online.