AnsweredAssumed Answered

Map layers didn't update when turning on / off a layer

Question asked by ShuhongYan on Jan 4, 2017
Latest reply on Jan 5, 2017 by pk_davidson

I am using online maps on Portal for ArcGIS. There are several layers. Sometimes no data displayed on the map when I turn on one layer that does contain data that is supposed to be displayed on the map.

 

The data on the layer will show up if I refresh the map page and re-check the map layer in the Layer List. I know it may be because of the browser cache issue. Is there any way to avoid or improve the problem that no data displayed on the map even though the map layer does have data. Any action I need to take when publishing the map service or to make via Portal for ArcGIS?

 

I will really appreciate it if any help can be provided.

 

Thanks,

Shuhong

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