Workforce App not loading

[Anonymous User]

Using the build for Workforce 0.2.1

Samsung 3 with Android 4.4.2

App was working a week ago and from what I've read a new build was issued recently. I've uninstalled and reinstalled. Deleted existing 'test' map for worker and Dispatchers and created new. 

Cannot get past 'Loading..." App screen without stopping App manually. After stopping and reopening App it gets past the 'Loading' screen and signs me in but then hangs again at Opening Project. 

Please advise of any troubleshooting steps I can take.

Best Regards

Anthony

[Anonymous User]

After some testing; the app wouldn't load due to Location Tracking Enabled. After disabling App loads find and can still track Workers via phone signal.

[Anonymous User]

Loading screen lock again since update. Also noticed that I couldn't get past the Workforce splash screen unless I had 2 projects that the user was assigned to - odd. I have tried enabling/disabling locater in new project but still no go past 'Loading.."

[Anonymous User]

Further testing reflects that certain basemaps prevent the App from loading; in my app testing it was the OpenStreetMap basemap

[CraigGillgrass]

Anthony,

Apologize for the delay in responding over the holidays.

Workforce on Android does not currently support OpenStreetMap as a basemap; we will have a more informative message with the 1.0 release and will be working on support for OpenStreetMap in a follow-on release.

Craig