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ArcMap Issue: ERROR 010096

Question asked by czuniga1983 on Nov 30, 2016
Latest reply on Dec 23, 2016 by brian.vanover

Hello everyone, I am having an issue with a lab assignment for my course on ArcMap. One of the steps state: "Open the Spatial Analysis Tools, select Distance, then open the Euclidean Distance tool." However, when I attempt to do so, I get the attached error. The error continues even with both Spatial Analyst and/or 3D Analyst Extensions have been enabled. My professor advised I come here to seek further assistance as he was not able to determine how to fix the problem. I appreciate any assistance you can provide!