AnsweredAssumed Answered

Cannot download map with attachments

Question asked by dean.petricevich on Sep 25, 2016
Latest reply on Oct 31, 2016 by mimiller

I am trying to download a map offline for a rather large area but it keeps failing with an internal sever error.  This map has previously been working fine but now cannot be downloaded.  It seems to be a feature class that has attachments causing the problem. If I remove the layer from the map then it downloads fine.  Also if I take a smaller area offline it downloads fine.  Unfortunately this is not a solution as the larger area is required.

 

Is there a size limit as to how big a map or size of attachments can be downloaded at once?

 

The data is from a feature service hosted from our servers not AGOL, but i cannot see any errors in the logs.

 

Any help would be greatly appreciated.

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