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ArcGIS REST Export Function

Question asked by Zeorymer on Sep 20, 2016
Latest reply on Sep 20, 2016 by JQuinn-esristaff

Good day. One of the programmers on staff hit on an issue that I need to clear-up. He is taking mapservices and creating a document using the REST Export function and has found that recently the response times have increased. Basically, it is taking longer to retrieve responses from a EXPORT MAP IMAGE (GET), and he was wondering if there were any changes that could be made to the REST API configuration to improve response. Being a nube to Server, I am unfamiliar with the appropriate locations to see where I can make improvements. Or are these issues primarily due to the configuration of our server? We are running a VM with upto 16GB but shared with other servers. Any suggestions?