AnsweredAssumed Answered

Zoom and Pan problem on Apple hardware - js api v4.0

Question asked by GuignardS on Jun 1, 2016
Latest reply on Jul 18, 2016 by GuignardS

I use the last version of js esri javascript 4.0 and I have a problem with the zoom out and pan. so I describe you the problem for each hardware :

  1. IPAD (IOS 9.3) - Safari : Zoom out with two fingers go out of the window (and then you can select an other tab after)
  2. IPHONE 6 (IOS 9.3) - Safari : When you do a Pan, all the screen move (buttons..) and this is bad experience for users
  3. IPHONE 6  (IOS 9.3) - Chrome : Same as 2 and the second problem is when you pan to bottom the page is reloaded.


For testing, you can try with the sample of Developers site :

Get started with MapView - Create a 2D map - 4.0


I tried to change the viewport but I didn't have success, such :

<meta name='viewport' content='initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0, user-scalable=no'>


Someone has an idea to fix it or this is a bug of js api 4?


(This is not a problem for Android mobile and tablet)