AnsweredAssumed Answered

Map Tour loading failed

Question asked by duchnej on May 13, 2016
Latest reply on May 13, 2016 by timw1984

I'm trying to embed this story map:

onto our website, here:


Sharing has been turned to public. But the embed only successfully loads on our website when I'm signed onto our ArcGIS Online account. And when it loads, it shows up in builder mode.


When I sign off of ArcGIS Online or StoryMaps, I get a "Sorry, Map Tour Loading Failed" message. Also, the embedded map on our website doesn't load in other browsers (I'm working on Chrome on a Mac).


So it seems like it's a sharing problem, but sharing has been set to public everywhere I look. Any suggestions on how to fix this?


John Duchneskie

The Philadelphia Inquirer