Select to view content in your preferred language

Map Tour loading failed

3114
3
Jump to solution
05-13-2016 12:46 AM
JohnDuchneskie
New Contributor

I'm trying to embed this story map:

http://arcg.is/1NsFbcF

onto our website, here:

http://www.philly.com/philly/infographics/379315301.html

Sharing has been turned to public. But the embed only successfully loads on our website when I'm signed onto our ArcGIS Online account. And when it loads, it shows up in builder mode.

When I sign off of ArcGIS Online or StoryMaps, I get a "Sorry, Map Tour Loading Failed" message. Also, the embedded map on our website doesn't load in other browsers (I'm working on Chrome on a Mac).

So it seems like it's a sharing problem, but sharing has been set to public everywhere I look. Any suggestions on how to fix this?

John Duchneskie

The Philadelphia Inquirer

0 Kudos
1 Solution

Accepted Solutions
JohnDuchneskie
New Contributor

Yes, that was it exactly. The code I had embedded was this (offending code in bold):

<iframe width="100%" height="800px" src="http://inquirer.maps.arcgis.com/apps/MapTour/index.html?appid=d022e31881e54a8b8dbdaa100214bb79&amp;edit&amp;embed" frameborder="0" scrolling="no"></iframe>

I took the "&amp:edit" out and everything works fine now:

Map: PoliticalFest in Philadelphia

Thanks very much for your help,

John

View solution in original post

0 Kudos
3 Replies
TimWitt2
MVP Alum

It works for me when I use the following code:

<iframe width="100%" height="800px" src="http://inquirer.maps.arcgis.com/apps/MapTour/index.html?appid=d022e31881e54a8b8dbdaa100214bb79" frameborder="0" scrolling="no"></iframe>

Maybe what happened is that the link in your embedded code looked like this:

http://inquirer.maps.arcgis.com/apps/MapTour/index.html?appid=d022e31881e54a8b8dbdaa100214bb79&edit=true

The &edit=true part will make it open in the editing mode which requires you to sign in.

I hope that is your issue.

JohnDuchneskie
New Contributor

Yes, that was it exactly. The code I had embedded was this (offending code in bold):

<iframe width="100%" height="800px" src="http://inquirer.maps.arcgis.com/apps/MapTour/index.html?appid=d022e31881e54a8b8dbdaa100214bb79&amp;edit&amp;embed" frameborder="0" scrolling="no"></iframe>

I took the "&amp:edit" out and everything works fine now:

Map: PoliticalFest in Philadelphia

Thanks very much for your help,

John

0 Kudos
TimWitt2
MVP Alum

Glad I could help, don't forget to mark the answer.

0 Kudos