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Web Appbuilder print problem

Question asked by lonsharp on May 3, 2016
Latest reply on May 5, 2016 by rscheitlin

I'm having an odd issue trying to get the print widget working in Web Appbuilder on our Portal site.

 

Some background:  I've successfully managed to get it working in a series of applications, using a print service I published in Server.    One example is:ArcGIS Web Application

 

All of the map services and print service I'm using are on our public GIS server.   What I am trying to do now is the same thing, but using a map service published on our internal server (requiring employee login).    When I set it up the same way, pointing to the same print service, Task: Export Web Map  , all I get is an error message when trying to use the print widget in Web Appbuilder.

 

Does this have something to do with the fact that one of the map services is on an internal server, requiring login from our internal domain?  If so, how do I resolve this so I can print from the application?

 

Thanks in advance.

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