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Print Task Error in ArgGis print server 10.31

Question asked by gopre400 on Mar 11, 2016
Latest reply on Mar 14, 2016 by TikiLeBrock

I am trying to use PrintTask and PrintTemplate however am running into problems. If I try to print basemap or simple polygon layer such as parcels or sections it works. If I try to print anything more complex even points layer or dynamic service layer it does not work. The error is generated in Export Web Map Task. It appears it may have something to do with length of json call to Export Web Map Task...

I only get error on our server. Printing works great from ArcGIS on-line samples or other examples just not on our server.

 

Has anyone run into this situation? Is it a setting on our server?

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