I going through the ESRI dashboard tutorial (Redlands Earthquake Response) and when I create a new Multi-display Operation view and go to add a widget, most are grayed out. I can only access Map, Chat, Description and Legend. The Summary widget asked for in the tutorial is unavailable. I have been given Publish rights in ArcGIS online and I'm able to create a new Multi-display Operation View but I can't use all the widgets.
I also just tried creating a Single Display Operation view using the same web map and CAN use all the Widgets. What's up with the Multi-display view?