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Print Widget no longer functioning for Web AppBuilder for ArcGIS

Question asked by destrada2 on Jun 1, 2015
Latest reply on Jun 3, 2015 by destrada2

Hello all,

 

I have created a Web App for my agency using Web Appbuilder for ArcGIS. Whereas I have read the multitude of posts regarding the out of the box print widget I haven't found a definitive answer to how to make it work.

 

When I first created the Web App the print function worked. Then after two weeks of use the symbology in the legend stopped printing. So I made a change in the symbology on only the parcel layers to have no fill. Now I get this error message:

 

"unable to load, //utility.arcgisonline.com/arcgis/rest/Utilities/PrintingTools/GPServer/Export%20Web%20Map%20Task/execute status: 0"

 

This occurs when printing to any format (PDF was the default). From what I have read, most people have just created their own printing service on ArcGIS Server. I, however, am constrained by my agency and been denied use of ArcGIS for Server due to internal concerns. So creating my own print service is out of the question. Can this be done through Amazon or another cloud based server?

 

My agency needs the functionality of the web map I created and I need to figure this issue out.

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