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ArcGISWebException: Error code '500'

Question asked by brickey.jonathan on May 18, 2015
Latest reply on Aug 31, 2016 by MBranscomb-esristaff

I am intermittently getting the following exception an a ExportTileCacheTask.EstimateTileCacheSizeAsync call: Esri.ArcGISRuntime.Http.ArcGISWebException: Error code '500' : 'Error getting status for job j76e0602d072e405eba12b24b7bba75b2 on Export Cache'

 

The ExportTileCacheTask.EstimateTileCacheSizeAsync call had been working without error until late last week.  There is not a lot of documentation on ArcGISWebException error codes but I am assuming internal server error.  Does anyone have any idea what may be causing this? 

 

Thanks,

Jonathan

 

Full stack trace:

Esri.ArcGISRuntime.Http.ArcGISWebException: Error code '500' : 'Error getting status for job j76e0602d072e405eba12b24b7bba75b2 on Export Cache'

   at Esri.ArcGISRuntime.Http.ArcGISHttpClientHandler.ArcGISClientHandlerInternal.<SendAsync>d__2.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

   at Esri.ArcGISRuntime.Tasks.Geoprocessing.Geoprocessor.<CheckJobStatusInternal>d__14.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

   at Esri.ArcGISRuntime.Tasks.Offline.ExportTileCacheTask.<checkTileCacheJobStatus>d__6e.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

   at Esri.ArcGISRuntime.Tasks.Offline.ExportTileCacheTask.<CheckEstimateTileCacheSizeJobStatusAsync>d__32.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()

   at Esri.ArcGISRuntime.Tasks.Offline.ExportTileCacheTask.<checkTileCacheJobUntilCompletion>d__7d.MoveNext()

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