AnsweredAssumed Answered

Stuck on Loading Document

Question asked by JLM007 on Apr 15, 2015
Latest reply on Apr 24, 2015 by solxenos

I am trying to load a document for a client that is 10,002 KB.

I was able to open this on Monday and work on the document with no issues.


Today I am unable to load the document. When I click on the document I get the loading screen for ArcGIS 10.2.2 and it gets stuck on the loading document phase. I have let the document sit for 30 plus minutes and it will not open.

I called IT and they installed and reinstalled Arc on my computer.


I tried to use mxd doctor but when the file is placed it freezes up the program and stops responding.


If anyone has any solutions will you please let me know. I thank you in advance for your help!