AnsweredAssumed Answered

Creating offline tiles (tpk) not working in ArcMap

Question asked by b.stollberggeosecure-de-esridist Employee on Mar 9, 2015
Latest reply on May 17, 2017 by Thomas.Taggart_NHDES

Hi everybody,


we would like to include a local tile cache (tpk-file) into an iOS Runtime Demo App.


We tried to export such a tpk-file within ArcMap, using data from an TiledBaseMaps-Server

(, as described here: . We only try to download a very small area (small city), so all use and access constraints are met.


Within ArcMap (we tried version 10.3, 10.2.2, 10.2.1) we logged in with the credentials of an ArcGIS developer account and (during another attempt) with an organizational subscription account. Then we tried "File" -> "Share As" -> "Tile Package".

After "Analyzing" we get the error: "00005: Layer type is not supported".

In the help file it states that "Tiled map service layers" are supported as "Basemap layers" and that is exactly what we did.


Did anybody else try to download some tiles from the TiledBaseMaps-Server for offline use recently and did it work?