Our organization has a custom basemap that we set up in Orgnization settings with proper default extent. When I create a new map using menu "Create -> Map", a new map was created with our custom map attached, but the default extent is set to the whole world, not the default extent we set in the settings. However, when I create a new map by clicking "New Map" button at the top right corner on the ".../webmap/viewer.html" page, it will zoom to the proper extent. Has anyone experience this issue?
Thanks.
Michael