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Geo-coding Error (ARCGIS 10.2.2)

Question asked by ahasham161 on Dec 29, 2014
Latest reply on Dec 30, 2014 by jeff.pace

I am trying to Geo code a bunch of African addresses some of them have p.o boxes, street names and place names. I click on the Geo-coding option and under multiple fields, i enter the address, zip(post box number), country and city, but gives me a message saying "There was an error trying to process the table, ARCGIS online subscription is required, which i already have as im connected to ARCGIS Online, Any suggestions would be great.