Feature Service Shapefile missing spatial reference information and cannot be added

Discussion created by j2designphoenix on Aug 13, 2013
Latest reply on Aug 14, 2013 by j2designphoenix
My organization is collecting storm drain data using the collector app on our iPads. We've collected ~1700 point features over the last few weeks without issue, however, today we were unable to access our featured service shapefile. We get the error shown in the attached image. Also, when trying to download/export the data from the my content page, it produces a shapefile with no features.

I'm worried the data has somehow been corrupted and is all lost, resulting in countless wasted hours.