Latest Contributions by ChristianWells

@Bud I appreciate your feedback on this. Are you asking to see more than just the synopsis/subject line and the details of the user story? ... View more

I'm told the bug is still "In Review". Does it normally take that long for Esri to review bugs? No. I looked at this on our internal system - this bug was reviewed in July 2022 and marked as published around the same time. I will reach out to the web team for troubleshooting.  ... View more

Current plans are March: https://www.esri.com/arcgis-blog/products/arcgis/announcements/coming-soon-new-technical-support-site-experience/ ... View more

I heard back this morning, @Bud - it sounds like they are already aware of the issue, and it's related to bugs going through the review and edit process multiple times. However, it is on their roadmap as they migrate the site to a new platform later this year.  In addition, @JoshuaBixby asked about the URL with the bug number instead of a GUID. This URL change is also planned for the new site migration and will help with SEO indexing.  Timelines can change, but this is being tracked, and I want to close the loop with both of you. ... View more

Thanks, Bud - I reached out to the web team on these as examples and waiting to hear back.  ... View more

Thanks, @JoshuaBixby - this feedback is helpful, and I will share it with our web team for the support website. I'm glad to hear it's consistent for My Esri. ... View more

I want to offer some insight into the process of logging a bug which explains why some bugs aren't visible. Some of the information below may be common knowledge, and I want to leave this here in case others stumble upon this thread. Technical Support is the point of contact to validate and identify a defect.  We build a reproducible case with workflows, data, and software logs to verify a potential defect.  We also research our existing internal resources to see if a bug already exists and an accurate match. Once we log a new defect or identify an existing one, we attach it to your account, and it shows up in My Esri for Authorized Callers.  If you need Support access, you can request permissions through MyEsri by following these steps.  The defect then undergoes a two-step review process for technical accuracy and copy editing. Some defects may need additional testing and validation during the technical review process, extending the review process.  Once the defect passes through our copy-editing process, it makes its way to the Support website, where you can search for bugs using this link. Esri Support Search. (Make sure the filter is set to "Bugs"). As @DanPatterson pointed out, one of the bugs can be found on the Support website. The other bugs you listed are in our technical review process, which is why they can't be found on the Support site.  @Bud, if you have specific questions about any of the bugs you listed or want to discuss this further, please feel free to send me a private message, and I'll be happy to connect. ... View more

Thanks, Salah - when you get the crash window, did you click, Send Report? I want to see if we can dig up any details on your crash and if its fixed in a later verion   ... View more

Thanks, Salah - can you test the workflow without this dataset by using a blank project and a different layer? This test will help narrow down whether or not this is a data-specific issue.  ... View more

Hi Salah, Can you share a screenshot of error message, please? Also, what happens if you start a blank project (no data) in ArcGIS Pro? Do you experience the same error? ... View more

You're welcome - I'm glad this was helpful! ... View more