Latest Contributions by DanielLee2

Hi Gert, You are correct. When no match is found, the process is canceled in Dynamics.  Currently, we do not have any tools to inspect the accuracy rate of a geocode. This is an enhancement that has been requested by others and we will look into implementing it in a future release.  Also, you will get a more accurate result if the address is broken into multiple fields vs a single field. ... View more

Can you tell me how the address is entered in the address field? Is the address separated with commas? Looks like the geocoding service is having issues parsing the commas. If I enter in the address as a single string without commas, the geocoding is successful. If I try with commas, the geocoding fails (workflow gets canceled).  ... View more

Daniel, We are looking into the issue of providing support for IE11. We don't have an specific plans yet but it is something we are looking into. ... View more

Hi Daniel, The current release of Esri Maps for Dynamics only supports the following browsers: -Internet Explorer 9, 10 -Chrome -Firefox -Safari (Mac) You can find more detailed information on our documentation site: System requirements—Esri Maps for Dynamics CRM | ArcGIS ... View more

Grant, please see my post to Dan Hardy regarding the latest update for Esri Maps for Dynamics. ... View more

Hi Dan. The new update is now available from the Esri Downloads page. ArcGIS Online | Download Esri Maps for Dynamics CRM The Esri Maps for Dynamics documentation page will outline what's new with this release. Esri Maps for Dynamics CRM | ArcGIS ... View more

Hi Grant, we are planning releasing an update of the app to support of Dynamics CRM 2015 sometime this spring or early summer. ... View more

Hi Chris, The most current release of Esri Maps for Dynamics CRM (v1.0.1) is currently not supported on Dynamics CRM2015. We will be looking into supporting Dynamics CRM 2015 in our next release. ... View more

Dale, I would suggest contacting support. There is not enough information to diagnose the error. There could be a lot of reason for this   error: install issues of CRM, issue with the workflow, data issue, etc. ... View more

Janne, Unfortunately, there is no way to automate the sharing of the map/layer at this time. However, that is a great suggestion for an enhancement. ... View more

Dale, Are you using Dynamics CRM 2011 or 2013? The UI is a bit different depending on which version of you are using. For 2011, open the map chart and then on then menu bar, select Charts > Assign. For 2013, open the map chart, then select More Commands (it is the three dots above the chart) > Assign. ... View more

IE 9 and above is required. Please see documentation. http://location-analytics.arcgis.com/en/maps-for-dynamics-crm/install-and-configure/system-requirements.htm ... View more

Yes you can use any fields with lat/long values. You don't need to use Esri geocoding service and consume credits if you already have the lat/long values. ... View more

Anastasia, To change the default basemap, you need to set that up during the map design process (creating a new map).  When you are creating a new map, select the basemap icon and select the basemap that you wish to use and then click save. The map should reflect the new basemap that you have selected. ... View more