Latest Contributions by xavierlhomme

‎09-11-2019

Hello I can't figure where is the logback.xml (Portal 10.6.1) Can you give us the path ? best regards.

‎07-27-2018

Note that there is ".lck" file on the logger directory. Then I set the log on the previuos NAS directory Stop arcgis server Delete ".lck" file Start arcgis server And Bingo ! It works Then deleting .lock, .rlock .gloc .wlock is not enougth : you should add .lck on log directory...

‎07-27-2018

Hello I'm using an ArcGIS Server 10.5.1 on CentOS 7.2 and having the same issus. In the arcgisserver\directories\arcgissystem\locks directory, I found file with lock.info extension. This is the trace of the issue; arcgisserver\directories\arcgissystem\locks directory Here is an extract of the lock.info file PID : 22070 TRACE : 362 : JMX server connection timeout 362 java.lang.Object.wait(Native Method) com.sun.jmx.remote.internal.ServerCommunicatorAdmin$Timeout.run(ServerCommunicatorAdmin.java:168) java.lang.Thread.run(Thread.java:745) 296 : RMI TCP Connection(51)-192.168.2.176 java.net.SocketInputStream.socketRead0(Native Method) java.net.SocketInputStream.socketRead(SocketInputStream.java:116) java.net.SocketInputStream.read(SocketInputStream.java:171) java.net.SocketInputStream.read(SocketInputStream.java:141) java.io.BufferedInputStream.fill(BufferedInputStream.java:246) java.io.BufferedInputStream.read(BufferedInputStream.java:265) java.io.FilterInputStream.read(FilterInputStream.java:83) sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:550) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:826) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:683) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler$$Lambda$7/264670546.run(Unknown Source) java.security.AccessController.doPrivileged(Native Method) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:682) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) java.lang.Thread.run(Thread.java:745) 273 : RMI TCP Connection(33)-192.168.2.176 java.lang.Object.wait(Native Method) com.sun.jmx.remote.internal.ArrayNotificationBuffer.fetchNotifications(ArrayNotificationBuffer.java:449) com.sun.jmx.remote.internal.ArrayNotificationBuffer$ShareBuffer.fetchNotifications(ArrayNotificationBuffer.java:227) com.sun.jmx.remote.internal.ServerNotifForwarder.fetchNotifs(ServerNotifForwarder.java:274) javax.management.remote.rmi.RMIConnectionImpl$4.run(RMIConnectionImpl.java:1270) javax.management.remote.rmi.RMIConnectionImpl$4.run(RMIConnectionImpl.java:1268) java.security.AccessController.doPrivileged(Native Method) javax.management.remote.rmi.RMIConnectionImpl.fetchNotifications(RMIConnectionImpl.java:1276) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) java.lang.reflect.Method.invoke(Method.java:498) sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:346) sun.rmi.transport.Transport$1.run(Transport.java:200) sun.rmi.transport.Transport$1.run(Transport.java:197) java.security.AccessController.doPrivileged(Native Method) sun.rmi.transport.Transport.serviceCall(Transport.java:196) sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:568) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:826) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:683) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler$$Lambda$7/264670546.run(Unknown Source) java.security.AccessController.doPrivileged(Native Method) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:682) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) java.lang.Thread.run(Thread.java:745) 271 : RMI TCP Connection(32)-192.168.2.176 java.net.SocketInputStream.socketRead0(Native Method) java.net.SocketInputStream.socketRead(SocketInputStream.java:116) java.net.SocketInputStream.read(SocketInputStream.java:171) java.net.SocketInputStream.read(SocketInputStream.java:141) java.io.BufferedInputStream.fill(BufferedInputStream.java:246) java.io.BufferedInputStream.read(BufferedInputStream.java:265) java.io.FilterInputStream.read(FilterInputStream.java:83) sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:550) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:826) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(TCPTransport.java:683) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler$$Lambda$7/264670546.run(Unknown Source) java.security.AccessController.doPrivileged(Native Method) sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:682) java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) java.lang.Thread.run(Thread.java:745) 240 : Thread-115 sun.misc.Unsafe.park(Native Method) java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215) java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078) java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467) com.esri.arcgis.discovery.logging.Logger$c.run(Logger$c.java:464) 58 : Thread-25 sun.misc.Unsafe.park(Native Method) java.util.concurrent.locks.LockSupport.parkNanos(LockSupport.java:215) java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.awaitNanos(AbstractQueuedSynchronizer.java:2078) java.util.concurrent.LinkedBlockingQueue.poll(LinkedBlockingQueue.java:467) com.esri.arcgis.discovery.logging.Logger$c.run(Logger$c.java:464) 247 : Geronimo AppServer Starter java.io.FileInputStream.readBytes(Native Method) java.io.FileInputStream.read(FileInputStream.java:255) java.io.BufferedInputStream.fill(BufferedInputStream.java:246) java.io.BufferedInputStream.read1(BufferedInputStream.java:286) java.io.BufferedInputStream.read(BufferedInputStream.java:345) java.io.FilterInputStream.read(FilterInputStream.java:107) com.esri.arcgis.discovery.util.Pipe.run(Pipe.java:44) There is a JMX connection timeout. but it seems to be cause by the logger com.esri.arcgis.discovery.logging.Logger$c.run(Logger$c.java:464) My log is on a NAS. Then I change the configuration of the log to put them locally and restart my server. My issue has been resolved !!! I just need to check why logging on my NAS was an issue.

‎05-02-2018

Hi I need this functionnality too. Do you have a release date to communicate? best regards

‎04-12-2018

Hi I already use the creation date in tha metadata. But when I sort the Gallery with the most recent. date, It's the date of the portal item which is used : not the date in the metadata. Best regards

‎03-15-2018

Hi I need to upload PDF file into portal for arcgis. Those pdf file have metadata with a creation date. When I create the item in the portal , it takes the actual date. but I prefere to display the creationdate stored in the metadata instead. Then I need to change the creation date of the item with my own date. Unfortunatly the is no function in the rest api to do this. Do you have any idea ?

‎03-06-2018

Hi I've initialized all map services with instanceMin = 0 and keepAlive = 60s. These parameters prevent the issue to occurs, both on windows and centos. Then the issue could be qualified as a timeOut which occurs between arcgis server and the arcsoc. I wonder if this timeout could come from WMWare. I also see that I could had argument in the RMI_OPTS (option for the node agent) (in the file (installdir) /server/framework/etc/scripts/agsserver.sh) the RMI documentation explains some timeout parameters : https://docs.oracle.com/javase/7/docs/technotes/guides/rmi/sunrmiproperties.html Do you have any suggestion about which one I could try ? Best regards

‎02-06-2018

On the Arcgis Enterprise (10.5, 10.6...) documentation, regarding virtualization It’s written cpu recommendations It's recommended that you use a few large virtual machines as opposed to many small virtual machines. For example, a single virtual machine with eight CPUs will perform better than four virtual machines each with two CPUs. If you're configuring failover, high availability, or separate ArcGIS Server sites for separate purposes, follow the recommendation above to determine the size of machines in each site. I would like to ask if dynamic or static allocation of the vCPU should be take into account when considering this recommendation ? Some architect told me that it's always better to use small virtual machines when the system use dynamic vCPU allocation. One expert from Esri France told me that the performance curve is an asymptote. when you add more vCPU, you gain less. Then it’s not recommend to add to much vCPU. What is best in term of performance (not failover) having 2 VM with 4cpu or 1 VM with 8 vCPU? How many ram should be allocated to your vm,. A common rules is to allocate 4Gb for each vCPU. (Some says 3Gb, but 4 should be better to stay under 80%). Are you ok with that rule ? best regards

‎02-06-2018

Hi none of these patches are relative to my issue. On my own infrastructure I don't have the issue and no patches are deployed. Best regards.

‎02-02-2018

Hi I continued my investigations on this problem. Indeed, I did not reproduce the problem with the samplewolrdcities, and only on vector services, published with arcgis pro. I have no problem with my basemap services. But on my own environment I have no problems, which for me exonerates mapservices. I tried a lot of things: configure the config-store locally, reduce the number of vcpu. I reinstall the arcgis server on centOS: and I reproduce the problem. I detect ghost or zombie arcsoc: for example the max instance of the BUS mapservice is a 2. After a little use then a pause, then again use, I ended up getting 3, 4, 5 ... BUS arcsoc. if I stop the BUS mapservice, only 2 arcsoc are killed. Yet the other arcsoc have a pid father corresponding to arcgisserver. I checked VMWare: it uses vmware ESXi 5.5, and me too .; so I have no idea. xav

‎12-19-2017

Hi and thanks for your answers The problem can happen on all mapservices. (I did not check on feature service or on hosted services) ArcSOCs do not crash but are no longer controlled by the arcgisserver process. arcgisserver spawn a new instance but dont delete the freezing one. Logs (of the framework or services do not provide information). I publish my services with ArcGIS Pro, data are referenced on a postgres database. I also tested the publication in data copy mode, and it was installed locally on the same VM taht the arcgis server. thoses services have the same behavior. This eliminates a network problem and a postgres problem. I also have a development environment on my own infrastructure where I have copied the data on a postgres and have published the same services. On my own, everything works perfectly. I could have some performance issue due to the symbology or lack of indexes, but it would not be the cause of this behavior. I can ask the infrastructure provider to provide me a centOS virtual machine and try to installe my arcgis site on this OS. But I would prefere to find the cause (OS patches? GPO?... something else). best regards

‎12-18-2017

Hi ( Eric Bader) I'm facing an issue with ArcSOC wich are freezing and occupying their vCPU. I'm using ArcGIS Entreprise 10.5.1. ArcGIS Server is installed on a windows server 10.5.1 First I've installed ArcGIS Entreprise on my own infrastructure and had no problem with it. But since I ve installed the same deployement solution on an Infrastructure Provider, I'am having this issue. I'm investigating this issue since two month now with the Infrastructure provider and ESRI France but we dont find a solution. I had to install a workaround which kill the ArcSOC process when it detect a failure. My ArcSOC are connected with a Posgres database on a distante machine. But I have installed a Postgres database on the arcgis server and reproduce the issue. Has anyone encounter the same issue ? One solution to find the issue would be to produce a dump file and examine it with PDB. Where can I find the PDB ? Can I send the PDB to someone ? best regards . xavier lhomme

‎06-20-2017

Hi I made some testing with Pro 1.4 and ArcGIS Entreprise 10.5 : I've got a Portal for Argis with a hosting server and a second ArcGIS Server as a federated server. I've go 3 database : the datastore (as a relationnal databse), a postgres with a geodatabase and a postgis with no geodatabase. I have not succeed to publish with pro in the federated server. I succeed to publish with pro in the hosted server : I tested 3 ways - copy data to datastore - referenced data from my postgres with geodatabase - referenced data from postgis with no geodatabase. xle

‎06-12-2017

Hi It should be helpfull to have an ArcGIS API for JavaScript v4.x API functionnality roadmap. Some of those functionnaities due to the end of thhis year, are not relevant for the WAB. According to this roadmap it's probably possible to start a beta version of the WAB with 4;x support for 2D apps, for the end of the year. It could help also to start to port/develop custom widget. best regards.

‎01-21-2017

Hi I've installed Portal for ArcGIS 10.5, I can't log into with my existing user ou create new one. My user are store in my ldap. When I test the IdentityStore it keep saying that the test is succesfull. (e.g. https://.../portaladmin/security/config/testIdentityStore) When I search user in my lddap with the https://.../portaladmin/security/users/getEnterpriseUser, I'm able to obtain the description of the user. But when I try to connect with a User into Portal, I obtainb an error. Here is the message in the log : "Le fournisseur du magasin d'identités n'est pas initialisé. 'user' manquant dans les propriétés de configuration." IdentityStore is not initialize User is missing in the configuration property. Where do I need to put this information ? xle

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Date Last Visited	‎04-24-2026 07:13 AM

My Ideas

Latest Contributions by xavierlhomme

Re: WebGISDR logs consuming all disk space

Re: ERROR: “ArcGIS Server Site is currently being configured by another administrative operation.

Re: ERROR: “ArcGIS Server Site is currently being configured by another administrative operation.

Re: FeatureLayer labeling not working on 2D for JS API 4.5

Re: How to modify the creation date of an item of portal for arcgis

How to modify the creation date of an item of portal for arcgis

Re: ArcSOC 10.5.1 are freezing

Virtualization recommendations

Re: ArcSOC 10.5.1 are freezing

Re: ArcSOC 10.5.1 are freezing

Re: ArcSOC 10.5.1 are freezing

ArcSOC 10.5.1 are freezing

Re: How to publish a service from ArcGIS Pro to ArcGIS server?

Re: When will WebApp builder move to 4.3 for 2D?

Can't connect to Portal 10.5 with ldap user account

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Re: How to set the building date of the AddIn ?

Export as SD file

ArcGIS GraphQL API

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