Latest Contributions by JonathanQuinn

Where are those errors showing up? From the post you referenced, the error is when a hosted feature layer/service is accessed or queried, which means they're coming from your hosting server. While you publish a hosted feature layer to Portal, the data is copied to the ArcGIS Data Store and the service is hosted on the Server. Any request to the service is going to the Server, even within an application in the Portal. Portal knows nothing about the data within an application, it only serves as place where the application is stored. Again, any requests for data are going to the Server where the service is running and, if it's a hosted service, retrieving the data from the ArcGIS Data Store. You need to troubleshoot this from the Server/ArcGIS Data Store perspective, not Portal. When I open your OpenData site and monitor the network traffic, the following request fails: https://ags3.scgov.net/server/rest/services/Hosted/LinearStructure/FeatureServer/0/query?f=json&where=1%3D1&outStatistics=[{%22statisticType%22:%22count%22,%22onStatisticField%22:%22objectid%22,%22outStatisticFieldName%22:%22objectIdCount%22}] If you remove outStatistics, it works. I'm not sure why it doesn't like the outStatistics parameter, but those requests may coincide with the errors in your logs. ... View more

Are you publishing a hosted service or to your own ArcGIS Server? I any feature services, (such as a hosted service), or feature layers within a service have popups enabled by default. If you're adding an entire map service to the map, popups need them to be enabled manually: https://doc.arcgis.com/en/arcgis-online/create-maps/configure-pop-ups.htm ... View more

Appears to be a problem with the data in the ArcGIS Data Store, so it'd be good to determine the request that's coming in which generates that error so you can isolate the potentially offending features. You can increase the logging level for Server or look into checking your IIS/reverse proxy logs. ... View more

You may be running into a limit with the non-interactive desktop heap: https://support.esri.com/en/technical-article/000001218 However, I think Subramanian Swaminathan‌ is correct, there may be stability issues as you force Server to support hundreds of services. I believe that shared instances introduced at 10.7 is a solution for that, though. ... View more

"}V+f$ was unexpected at this time" means the command prompt is seeing }V+f$ as a separate argument, which means the character preceding } needs to be escaped, the parenthesis: https://unix.stackexchange.com/questions/270977/what-characters-are-required-to-be-escaped-in-command-line-arguments You need to quote the password so it's seen as a single string: If you can create the account using the password manually, it should work within the configureserviceaccount.bat utility. ... View more

First, I suggest you log an idea on the Ideas site to include Client IP or X-Forwarded-For IP within the queryable columns: That way, you can determine who is making requests to your Server via supported means. The only other approach is to use Wireshark or configure access logs within Server's tomcat, which is unsupported. ... View more

I agree with Mody Buchbinder, these are somewhat impossible questions to answer. I assume you're talking about map services. You'll run into an absolute limit against RAM and non-interactive desktop heap size rather than CPU. If you have all of the cores in the world but limited in RAM, you'll quickly run into the upper limit of the number of services, (and really, processes), running on the machine. That's a hard limit. CPU is a bit more forgiving: you'll run into performance problems, timeouts, probably instability with the whole Server site. In general, theoretical questions like yours have complicated answers as there are far too many variables. Run load tests on your site using JMeter, RoadRunner, or any other load testing software, (even a multi-threaded Python script can give you a minimum baseline) with your expected number of users and usage to understand how to plan for capacity and service throughput. Shared instances at 10.7 will greatly assist in minimizing the memory throughput of services. ... View more

The web adaptor URL should the local IP address or hostname. In AWS, it'll be the local IP as those machines don't have hostnames: https://10.0.0.1/arcgis/webadaptor I'd suggest you look into the CloudFormation templates so you don't have to configure the environments yourself: https://enterprise.arcgis.com/en/server/latest/cloud/amazon/arcgis-server-architectures-on-aws.htm ... View more

Just to describe what's happening, Portal runs a command to determine whether the database is up. It doesn't pass in a user in that command so the check assumes the identity of whoever is running the Portal service. The error isn't really a problem, just fills up the logs. We're looking into correcting that. ... View more

If you run configurewebadaptor.sh, it'll give you the command line arguments required to register it: Once you register the web adaptor, if you have an ELB in front of the portal, set the Web Context URL. ... View more

FYI sounds like you're aware of this now, but the initial arcgisportal directory, (the path defined during the setup) must be a local path. This defines the path for the logs, index, temp, and most importantly, the database directories. We've been validating that the directory is not a share since 10.3: Can you describe how you configured the logs for the database to be under the share? I think the only way to update the log path after the portal is created is by modifying the DB config files manually. ... View more

There should be no conflict with running your own instance of PG on the same machine as Portal. They run on different ports, have different data directories, etc. Was the analyst able to reproduce the problem and log a bug? ... View more

I'm not sure why those values would be so different. Updating the content directory doesn't unzip any data. In fact, you have to move the content directory yourself prior to updating the directory path in Portaladmin. Performance problems are difficult to troubleshoot via Geonet. I'd suggest you open a case with Tech Support to continue working on this. ... View more

I believe the only time you'll see the "not a database cluster directory" error is if PG determines that the contents of the db folder are invalid or missing files/folders. So yes, any of those differences could be causing a problem, (aside from the backward vs forward slash, that can be ignored). Unfortunately, I don't know enough about PG to know what it doesn't like. Yes, moving the primary db to the standby machine is a a good test. That'll tell you if the db folder was moved over correctly via the "failback" logic, things would work normally. It'll tell you whether the db is good on primary, which I assume is the case otherwise primary would be broken as well. Stop standby, move over the db folder, and start the db manually via pg_ctl. If that works, then something is happening when standby is asking the primary for a snapshot via the pg_basebackup utility. Unfortunately, this may require more in-depth troubleshooting than what Geonet can provide, so I suggest you reach out to Tech Support. You can let them know to keep me in the loop if you'd like. ... View more