Latest Contributions by JonathanQuinn

It's definitely an obscure problem. It started when Windows Server 2016 came out, since QuickEdit is enabled by default. ... View more

Sounds like a problem with the Quick Edit: windows - How and why does QuickEdit mode in Command Prompt freeze applications? - Stack Overflow  Why is my command prompt freezing on Windows 10? - Stack Overflow  If you were to select anything in the command prompt when you're running any .bat file or command line command, it'll pause until you hit Enter. This isn't specific to the DR tool. The first thing I can suggest is make sure that you don't see the "Select" text at to the top left of the command prompt: That's an indication you're in "QuickEdit" and the DR tool will never continue until you hit Enter. This won't happen if you schedule the DR tool in Task Scheduler. ... View more

When you generate the token using https://app.test.com, do you send a request to the federated Server with the Referer header set to https://app.test.com? ... View more

Can you describe what you do to keep tabs on it? For example, what actions do you take to make sure it completes? If the machine locks itself, does it fail? Can you comment with your incident number so I can review the notes? I'm the Product Engineer that is responsible for the DR tool. I'm not doubting there's a problem, (otherwise you wouldn't be posting about it), but I'll be honest, there is likely more to it than it just hangs. The DR tool acts as any other process on the machine that can run unattended. ... View more

How are you generating the token? Using a referer, requestIP, etc? If you're using a referer, you need to send the request with the referer as a header, which is not easily done simply in a browser without an add-in to modify/build the request. ... View more

What types of services are you adding to your map? If they're non-hosted services, I think they're copied by-reference, meaning the URLs will stay the same, (https://internal.domain.com/server/rest/services... for example), but the map and app would be moved to ArcGIS Online. If they're hosted services, the data can be copied to ArcGIS Online and the service will be created in ArcGIS Online. The new URL will be used in the webmap instead of the internal one. ... View more

You'll need to update the webmaps JSON either before or after moving it over. The Python API also has samples for cloning: Clone Portal users, groups and content | ArcGIS for Developers  For example, in the Copy Items section, when it's checking whether it's a TEXT_BASED_ITEM_TYPE, you can check if it's a webmap and then find/replace all URLs within the webmap. ... View more

Have you reached out to Support about this? Have you tried to run it manually within an elevated prompt? ... View more

Edit the content directory to remove the doubled up slashes in the connection string. It should just be C:\\arcgisportal\\content and try again. ... View more

Double check the content path within Portaladmin. Is it set to C:\\arcgisportal\\content, or C:\\\arcgisportal\content? It should only have two slashes in between each folder level. ... View more

Take a look at my comment here for what to do next: Take a look at the Event Viewer for why the database won't start. You can start by tracing back 5 minutes from when this error is written to the logs:   Failed to start the database server. The startup timed out. Please check the log file at C:\arcgisportal\logs\database\pgsql.log   For example look at what's happening around 11:43:23 in the Event Viewer for PG errors based on this message:   <Msg time="2019-09-12T11:48:23,756" type="WARNING" code="217062" source="Portal" process="1544" thread="1" methodName="" machine="machine" user="" elapsed="">Error checking status of database. Failed to start the database server. The startup timed out. Please check the log file at C:\arcgisportal\logs\database\pgsql.log.</Msg> You may want to reach out to Support as well to have a look. ... View more

Take a look at the Event Viewer for why the database won't start. You can start by tracing back 5 minutes from when this error is written to the logs: Failed to start the database server. The startup timed out. Please check the log file at E:\arcgisportal\logs\database\pgsql.log For example look at what's happening around 11:43:23 in the Event Viewer for PG errors based on this message: <Msg time="2019-09-12T11:48:23,756" type="WARNING" code="217062" source="Portal" process="1544" thread="1" methodName="" machine="SAPRS01.EBS.LOCAL" user="" elapsed="">Error checking status of database. Failed to start the database server. The startup timed out. Please check the log file at E:\arcgisportal\logs\database\pgsql.log.</Msg> ... View more

What version are you using? I'm assuming you installed, tried to create site, and it failed a first time. Was the error something about the index configuration failed? A db folder is created during createSite and if the process fails because of an index problem, we don't delete the folder. We're looking to fix this. What happens next is that the portal thinks it's in "upgrade mode" rather than creating a new site. If this is a new install, make sure the db folder doesn't exist under C:\arcgisportal\ and try again. ... View more

Was it working prior to the restart? Try to set the system properties again and see if it still redirects. You don't need to make any changes, just go to Portaladmin > System > Properties > Update > Update Properties. Once Portal restarts, check if it redirects still. If it doesn't, restart Portal again and see if it starts redirecting. If it does, I'd suggest you contact Technical Support so they can take a look, but you have a workaround to just "update" the system properties without making any changes. ... View more