Latest Contributions by JonathanQuinn

You should be able to configure your load balancer to either expect 401 responses as a healthy response, (and allow the web adaptors to check the health of the portal machines), or, ideally, configure your LB to authenticate against the 401 challenge. I'm by no means an F5 expert, but I came across the following documentation: https://support.f5.com/csp/article/K2167  For an HTTP/HTTPS monitor to successfully use NTLM or NTLMv2 authentication, a monitor must meet the following configuration requirements: The monitor must have a send string. Because it is necessary to use HTTP 1.1, at a minimum the send string should use a format similar to the following example: GET /<filename/path> HTTP/1.1\r\nHost: <hostname> The monitor must have a receive string. The monitor cannot be a reverse monitor. The monitor must have a username. The acceptable username format may vary depending on your server implementation. Common username formats are as follows: Simple username. For example, UserName User Principle Name (UPN). For example, [email protected] Down-level logon name. For example, DOMAIN\UserName The monitor must have a password. DevCentral  Postgres forks processes, so you'll see more than one running. That's normal. Are you able to sign into the Portaladmin API on portal 2? ... View more

Restart the ArcGIS Server Windows service: 2. Restart the ArcGIS Server service and republish the hosted service to Portal for ArcGIS or ArcGIS Online. ... View more

Did you restart the Server service? Problem: Custom font styles in ArcGIS Server services display in ArcMap but not in Portal for ArcGIS or ArcGIS Online  ... View more

Is the portal highly available? I've seen this exact problem occur if both machines are stopped and you start standby before primary. ... View more

Disk space generally won't impact performance, (unless you're actually running out of it, in which case you'll run into significant problems). Disk storage type, (SSD), cores and RAM are more likely to impact performance. Good performance is also somewhat subjective. If you're interested in benchmarking, consider looking into JMeter, System Test, or Road Runner.  Once you have quantifiable results, you can determine what's acceptable for you and your organization. If you were to search "scalability arcgis enterprise" in Google, you'll get some results from presentations that go into some detail about performance and scalability testing. Ex https://proceedings.esri.com/library/userconf/fed19/papers/fed_83.pdf  ... View more

The only consequence is that machine won't trust the same URLs that the other machine does. At 10.7.1 and earlier, you need to import any certificates into each machine via https://<portal machine>:7443/arcgis/portaladmin to ensure you know where the certificates goes. If you do it through the LB, (https://lb/portal/portaladmin), it may end up on portal 1, or portal 2. Going through the machine URL directly ensures you know where the certificate is getting imported to. At 10.8, we've made improvements which will follow the logic in Server where the Machines API of Portal has a new SSL Certificates resource. This is where you'll manage certificates for each machine rather than at the "site" level. Importing a certificate to trust into either machine will tell the other machine to trust it as well. ... View more

Your load balancer should be configured with a HTTP health check to check the portal via the health check URL: Health Check—ArcGIS REST API: Administer your portal | ArcGIS for Developers  A simple TCP check of whether the machine is up won't suffice, because the service could be off, but the machine available, and your LB will think the backend server is available as well. Portal should be failing over automatically and promoting the standby to primary. Failover is dependent on whether the standby can reach the database on the primary machine. If you reach https://<original standby>:7443/arcgis/portaladmin and you see an error while the service on the original primary is off, double check the processes on the original primary and see if there are any orphaned portal processes, specifically postgres.exe. ... View more

Yes, since the federation information is kept within the configuration store, the active/active or active/passive single machine deployment model won't work as each site has their own config-store. Making sure that each site creates the same service which is tied to the same item in Portal, (where the authentication is occurring), is impossible. The multi-machine site approach, (either using the web adaptor or not), is the only way to set up a highly available/horizontally scaled ArcGIS Server site that is federated with Portal, since all machines are connecting to the same configuration store. ... View more

Can your hosting server, (ex. gisvm.company.com), make outbound requests to ArcGIS Online? If not, then that's likely why the analysis tool is failing. The Server machine will make an outbound request to any service that you're running the analysis tools against. If the Server can't make outbound requests due to a firewall, then you'll see problems. If you were to add the layer to a map and print it using the servers print task, do you see the layer show up? If not, that's another indication that the Server can't reach those URLs. ... View more

The only deployment scenarios that can't be federated are the ones that use silo-ed, mirrored environments, (i.e. active/active and active/passive) ... View more

Not that I'm aware of. What other questions do you have when considering active/active or active/passive using the silo architecture vs multi-machine sites? ... View more

What does the client side traffic look like? Run the analysis tools again with either the dev tools or Fiddler running so you can watch the traffic. Perhaps the tool is failing, Portal detects that, and then cleans up everything that was created. ... View more

It hasn't made it in yet, but we're working on it. We plan to add a bullet under the Disadvantages section within the active/active and active/passive help, add it as a note to the Configure a hosting server for your portal section, and the add it to the advantages of multi machine sites here and here. ... View more

No, deleting the item on disk won't delete it from the portal. I'd suggest you reach out to Support to describe the item type you've uploaded so they can log a bug about not being able to delete it. It's seems to be a "Document link" type item, so my assumption is that Portal is trying to figure out what type of item it is to delete, but didn't expect whatever you've uploaded, so it can't delete it. ... View more