Latest Contributions by HenryLindemann

Hi Paul is you federation validating ? it looks like portal cannot get the right configuration from ArcGIS server. Kind Regards Henry ... View more

Hi Rose the postgresSQL instances only starts up after post upgrade in 10.8.1 try cleaning out browser cache and running the url in another browser. You can also do a [netstat -ao >c:\temp\ports.txt] on the portal server and see if the 7099 and 7443 ports are up if not then your web server is down. Kind Regards Henry ... View more

Hi Navigate to your ArcGIS server admin directory and then the service you will find the cash dir there https://dns/webadaptor/admin/services/myservice.MapServer [cid:[email protected]] Kind regards Henry ... View more

I hade a look at what is in there, from what I do on a day to day deploy, audit, recover , migrate. I would need the data in these folders for example the v101 and p20 p14 folders contain the original mapx and mxd these always get lost, and the manifest provides information on where the data originated from the users etc. and there might be some other features as well. In my chase the folders are less than a 1 MB, but I see you have SD files and these can be large, in ArcGIS Enterprise 10.8.1 - 10.9 the sd files are moved to portal and then you can delete them but you can also use them to rebuild the service should it crash if there are still folders after you removed a service that is not right,  there might be a script problem if you use that I don't know how you remove services currently.   Kind Regards Henry  ... View more

Can you open the services under the rest e.g. https://dns:6443/arcgis/rest/Hosting and query them if yes then the problem is on portal yes. ... View more

The Hosted services are stored in the ArcGIS datastore -a black box sql solution- the folder you see there is just a reference folder that stores details on how to access the data, these services should be deleted out of Portal otherwise you might create orphaned services, if you do create orphaned services you will have to delete them out of ArcGIS Server Manager. Kind Regards Henry ... View more

So the only reason your arcgisinpput folder will get large is if you are copying the data and not referencing it when publishing, this happens when ArcGIS Server can not read the source data. I would also not delete anything out of here as the content is referencing other configs in other locations. What I would check is the following is  the data sources registered in ArcGIS Server    if no then the service is copying the data. so if your data is not on the server make sure you are using a domain service account for ArcGIS and that the folder is registered as a network share and that the service account has access to it             ... View more

Hi Mariam, So the error indicates that you cannot login . I would drop the , verify_cert=False in the AGOL connection that is not needed target = GIS(url="https://www.arcgis.com", username="username_agol", password="password_agol") then the username is case sensitive in python but not the AGOL so just double check that it matches the one in AGOL ... View more

Hi @MichaelBangJensen, if your datastore is on another server replace the localhost with the hostname of the server e.g.  https://GEO-PROD-SERV-DATASTORE.GEOCEN.LOCAL:2443/arcgis/datastore  in a administrative CMD or Powershell run this command "C:\Program Files\ArcGIS\DataStore\tools\describedatastore.bat"   you will see something like this    if the urls say localhost we need to re-register the connections go to ArcGIS Manager Sites Datastore click on the x icon to remove any ArcGIS_Data_Store Only open your link again and re-register the datastores with the correct url https://GEO-PROD-SERV-DATASTORE.GEOCEN.LOCAL:2443/arcgis/datastore              ... View more

Hi @SamJakson, just have everyone check back borrowed licenses and make sure all the licenses are in the license manager when you authorise , you do not have to deauthorise first, if there are some expired extensions that you did not relicense deauthorise  those if you have expire warning on. Regards Henry ... View more

Hi @cloneportal, So the main thing to me is the Portal for ArcGIS Service, if that is corrupted/deleted then Portal will not work, do you have a antivirus on the device?  If you go to Event Viewer do you see any "critical" or "error" entries that refers to portal. Have you done a clean reinstall of portal "DATA LOSS WARNING" e.g. clean out c:\arcgisportal AKA c:\arcgis\arcgisportal  and C:\Program Files\ArcGIS\Portal that might be some corrupt component in there. Doing this will delete any data you had in portal. the Clock Speed "Cpu" is a bit low but I think it should work regardless, so if you can check the following is the latest C++ redistributables installed Is all windows patches installed. On Enterprise Builder are you adding port 443 in IIS when the initial install is done and adding a certificate. Kind Regards Henry ... View more

Hi @cloneportal,  the "Please contact your system administrator." error is when webadaptor can't communicate with portal. for debugging go to https://DNS:7443/arcgis/home. When you say that the service is missing is it missing out of services.msc or Task Manager? What is the CPU Speed and are you on SSD hard drives. Then when the system stops working is the d:\arcgisportal or c:\arcgispotal "ContentStore" folder still present on the system? when the windows service is missing that will definitely break portal, I would start investigating there, you can have a look at the antivirus perhaps.  How many ArcGIS server Services do you have in ArcGIS Server ?   Regards Henry ... View more

  Hi @sapnas just make sure that you have installed the content directory to D:\arcgisportal like @ChristopherPawlyszyn  mentioned, also make sure your DNS names are the same as per your old environment a third thing you can check is that you are using the same service account -usually something like ArcGIS- . I think what happened is that when you installed the new environment you might have used the defaults which installs the ArcGIS portal DB to c:\arcgisportal.   Hope It Helps      ... View more

Hi @mpboyle, So using multiple URL's would make live a bit more difficult, when you federate Portal takes over the security of ArcGIS Server so when you hit the webadaptor/manager it redirects to portal to authenticate and this will be over the registered federation you can review it a portaladmin fedration. So I am thinking a reverse proxy is needed Configure your portal to use a reverse proxy server—Portal for ArcGIS | Documentation for ArcGIS Enterprise or a url rewrite to accommodate for the different names. ... View more