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@TanuHoque We knew that when the BUG was logged last year. It was only the feature service that is impacted. However. After a lot of testing this morning this is what I have figured out. I'm having to remake my web map for the print widget to work as expected from a 'feature service'. The features and legend both show up now despite it not being public. Yes, not public. Working normally thus far. I'm still configuring my Web Map and web AppBuilder app. I have to do this across all my apps, basiclly rebuild all my apps from scratch. Make brand new Web Maps and then Web AppBuilder apps. Save as of the Web Map will not work because it seems to carry over the print issue. I tried adding a new print widget to the old Web AppBuilder app and that is also not working. It has omething to do with Web Map and Web App not supporting expected print output after Enterprise 11.1 install. Also, please note that servicing Map Image 'feature service' from 11.1 does not honor feature templates. It all comes out grey. I'm having to deal with that problem as well. Thank you for continuing to show interest. In anticipation of a solution. Abi
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05-08-2023
10:47 AM
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@GoranGobac Thank you for pointing out your issue. Hopefully, this time with the help of @TanuHoque we can make it work. Thank you, Abi
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05-08-2023
05:12 AM
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@TanuHoque Making query unavailable to public also does not work. I tested it this morning. The minute you take away query from public in Server manager there is no feature and no legend on the print pdf in Portal 11.1. Thank you, Abi
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05-08-2023
05:10 AM
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@TanuHoque Instead the resolution now is to make query available only to those who created the data. That should keep our data away from public visibility! That’s our big thing. In the mean time we can continue our research into the bug
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05-07-2023
05:20 PM
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@TanuHoque The earlier option, I don’t think will work, but making the service only queryable by who created the feature may be our solution at this time so general public can’t see our data. That’s our biggest concern.
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05-07-2023
01:59 PM
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@TanuHoque This is what I’m also thinking. Until we figure out what is going on we can ‘disable ArcGIS Service Directory’. That way unauthorized users cannot get hold of the service directory and the apps require credentials to get in. That keeps the data safe? If so business can function as usual? I also have a few other ideas to test in the mean time. We can talk about it. What is your advise?
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05-06-2023
06:10 PM
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@TanuHoque Right, please we are waiting on a resolution so we do not have to make it public. Thank you for everything, Abi
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05-05-2023
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@TanuHoque I did this with a map image layer off of a map service. Not just the legends were not showing up, but the features were also not showing up. However, like I mentioned ealier with it being public now both the features and the legend show up. Hopefully, you can find a resolution soon to to where we do not have to make the service public for the features and legends to show up on a print output. Thank you for your awesome support. Abi
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05-05-2023
01:24 PM
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@TanuHoque Thank you for the clue. I made my service public, but made sure I had 'Enable ownership-based access control on features'. I first did this for only the feature service and that did not help, so I made both image service and feature service public as well as 'Enabled ownership-based access control on features', my legends are now showing up. I can only hope that my service do not get into public hands. Do you have any suggestion? Just to let you know I'm testing this with some of your Esri colleagues. Thank you, Abi
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05-05-2023
12:58 PM
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@TanuHoque I think, I tried that before but do not exactly remember the outcome, but I can quickly try and let you know now. My basemaps are from Esri.
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05-05-2023
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Thank you @TanuHoque . Yes, they are private and require credentials to access them.
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05-05-2023
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@BillFox I do not have another machine to do that, Bill. I hope someone in the community picks up this conservation and has an environment that you suggest and gives us the answer to your question. Thank you, Abi
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05-05-2023
11:27 AM
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@BillFox I have logged a BUG - 000151919 in October of last year when it did this for one on my applications, however the rest of my applications were working just fine so I did not think much of it. Now, after installing ArcGIS Enterprise 11.1 it is doing this for all the applications. Thank you, Abi
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05-05-2023
11:23 AM
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@BillA I did an upgrade with Esri tech support. This is the error log from the Server: Error executing tool. Export Web Map : Failed to create layer from service at https://gis.forestry.alabama.gov/arcgis/rest/services/AFCEnterprise/StandMapping/FeatureServer/0. Failed to execute (Export Web Map). Yes, on this machine I have Portal, Server, Web Adaptor for both Portal and Server and DataStore. Thank you very much, Abi
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05-05-2023
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