Latest Contributions by ColinLawrence

Hello, Following up on Katherine's suggestions, generally this type of error is the result of something data specific. Having a copy of a layer in the Web Map is a common cause of this type of error. Please also check for special or reserved characters in the service name or fields. If you are still at a loss it could be worth turning off sync on the service and re-enabling it. Before doing this, ensure you have no existing replicas with outstanding data that needs to be synced. You could also try republishing. However, if it is data specific, these steps may not resolve your issue.  Let me know if any of these suggestions help. Regards, Colin ... View more

Hi Katharina, The links are processed all at once so it would not be possible to go to the map browse screen first, select a map, then continue with further parameters in the link (like search). The only exception to this is with sign in. If you are not currently signed in, it takes you to the sign in screen and after credentials are entered it proceeds with the rest of the URL parameters.  You can populate attributes to a specified layer in a certain map. You may already be aware of this, but here is more info on the available parameters in Collector today.  Regards, Colin ... View more

Hello Alina, In your example, Survey123 is the application parsing the URL; I am not sure that Survey123 supports the callbackprompt parameter at this time which could be why you do not see the message. In an example I setup that goes from Explorer to Collector, I put the message "this is a callback message" for the callbackprompt parameter.  ... View more

Charlie, It should take you back to the previous state the app was in which in this case should be the survey that was open. I do not believe there is a way to specify a certain screen to open with the callback.  Regards, Colin ... View more

Hello Molly, Are you still having issues with the app crashing? The imagery hybrid basemap downloads without issue for me. Have you tried turning on the troubleshooting logs in Collector? These are found under the settings in the app > Troubleshooting. You can return and check the logs after a failure/crash and share them. Also, please note the app version and what type of device you are using. Thanks! Regards, Colin ... View more

Hi Charlie, A way to do this would be to use the callback parameter with the URL scheme, like this: arcgis-collector://?referenceContext=addFeature&itemID="itemid"&featureSourceURL="fsurl"&featureAttributes="encoded attributes"&callback=arcgis-survey123:// you can also add a prompt for the user with a custom message, like so: callbackprompt=Return+to+Survey123&callback=arcgis-survey123:// I hope this helps! Regards, Colin ... View more

Kristal, Glad I could help and dont worry, it can be confusing that some results pre-populate and other do not. We have considered adding this functionality for feature search in a future release.   Regards, Colin ... View more

Yes, please log a case if you can. Have you been able to narrow it to the editor tracking user fields? I am wondering if it is an issue with the default value being applied. You could try defining out these fields and see if its still reproducible? Colin  ... View more

Thomas, Was a bug ever logged with Support? If so, could you pass along the bug number? Regards, Colin ... View more

Hi Kieran, Deleting an offline area from Collector should create a call to REST to delete the replica the next time a connection is established. Sometimes you may be in a state where you cannot delete the map from the device because the device is unavailable, locked, or any other reason. As long as you have already synced any changes in the data or recovered the database directly you should be safe to manually delete any replicas or versions. Based on your description of your workflow, it sounds like you may be better suited using Explorer for ArcGIS as you are not making field edits. Explorer also allows for Offline maps and GPS locations (no external GPS support).  Regards, Colin ... View more

Hi Colin, What is the behavior you are seeing and is this unique to a single map/offline area? For example, can you explain what happens after you tap download (if anything)? If you have a screenshot of what you do see in the troubleshooting logs I can take a look and perhaps provide clarity. Regards, Colin ... View more