Latest Contributions by ColinLawrence

Hi Eric,  This sounds like expected behavior as you are sharing who can view the survey results, not the actual survey. You would need to share through the Collaboration > Share Survey tab to share the actual survey so they users can hit it from the My Surveys list. Correct me if i'm wrong Zachary Sutherby Sarah Bubka Regards, Colin ... View more

Ross Volkwein‌ This is still on the roadmap, but will not be a part of the initial release of Field Maps later this month.  Regards, Colin ... View more

Hi Carl Vricella‌, How did you enable editor tracking on this layer? There are a few methods of accomplishing this workflow. Also, where are you observing the Creator field; is this within Collector or are you inspecting the features in the Web Map in ArcGIS Online or Portal? In Collector, we show the Created by field near the top of the popup after creating a new feature. For existing features we display the Edited by fields. You can also modify the popup in the Web Map to display all the editor tracking fields in the popup. Regards, Colin ... View more

Hi Andrew Croisier‌, Because you are using iOS we can capture the logs for the download failure you are seeing and perhaps gather more information. In Collector, access your Profile menu in the top left of the Maps screen. At the bottom of this menu tap Troubleshooting and toggle on Logging. Attempt to download the Offline Area again; if it fails, return to the Troubleshooting screen and check the logs. You can copy the results here if necessary. Field Maps will behave in much the same way the Collector does as Kylie Donia‌ noted.  Regards, Colin ... View more

Hi Hamish, This is a little out of my realm being that its occurring in Portal. To clarify, are these attachments being generated in Collector? If so, do they appear correctly within the app? And the same attachments on the same features are appearing correctly when viewed in another browser? You may have already done this but try clearing the cache in Firefox and ensuring it is up to date. It would be worthwhile to submit a Support case if this is giving you consistent troubles.  Regards, Colin ... View more

Hi All, A fix has been applied to ArcGIS Online recently to mitigate this behavior. The mismatching of attachments should no longer occur. This scenario could have been encountered when/if the user experiences a sync failure, perhaps due to a network timeout and loss of connectivity during sync, etc. where the local edits w/attachments have been pushed up to the server but no feedback was received by the client indicating the sync was successful. In this case you may attempt to submit a second time by tapping 'Retry' in Collector resulting in the mismatched attachments.  Hamish Mills‌ You may be encountering something similar but it doesnt sound like the same issue. It would be useful to point this out to Esri Support if possible.  Regards, Colin ... View more

Hi Recep, You can use iTunes and copy the Collector folder to your desktop or use the Files app in iOS to share your user folder (under Collector folder) to email/one drive. The runtime geodatabase contained within the folder is consumable in ArcGIS Pro; you can export the data or attempt to sync from Pro. When did you start having this sync issue in Collector? Regards, Colin ... View more

We are actively investigating this issue but are finding it difficult to reproduce. I encourage those who are experiencing this issue to reach out to Technical Support and explain what you are experiencing. If details surrounding the workflow and the data being used can be provided that would be extremely helpful in continuing to troubleshoot this. There is an existing BUG that you can be attached to. Regards, Colin ... View more

Did some quick research on the bug number and it actually falls under Online and not Pro, so it would be (hopefully) addressed in the next quarterly ArcGIS Online release (sept/oct typically). Regards, Colin ... View more

Steve, The appropriate route is usually going to be going through Support simply for the reason that someone is accountable for looking into your issue. While I and others try our best to monitor Geonet and other outlets, things do tend to slip through the cracks sometimes.  I do work on our Field apps team but am knowledgeable in other areas and could see if I have some input. The layer you reference that you are turning on tracking for, is this a new layer created in AGOL or something recently published from Desktop? If coming from desktop, did it have editor tracking or the editor tracking fields already added before publishing? Also, where are you viewing this information that shows incorrectly - in a popup in the map, the attribute table, or the item details (data tab) for the Feature Layer? These are all good places to double check.  Regards, Colin ... View more

FYI there is a bug logged (BUG-000131801) for this through Tech Support. I encourage you to contact them and get yourself attached so we can effectively gauge how many are impacted by this.  Colin ... View more

This is something that got my thinking for sure. I will bring this up to some other relevant teams to see what could be done but as you say, the solution is not so easy. You could also log this as an Idea on the ideas site here.  For your other scenario, as a general rule, last edit in win so I imagine that is what would happen. I hope this info helps a bit! Regards, Colin ... View more

Hi Travis, I think this is a really good question and unfortunately I dont have a definitive answer for you at this point, but I thought I would chime in. What you have identified is likely expected behavior. I believe the relationship between View Layer and its Parent are handled at the feature service level (online). When you take a make offline the data is packaged into multiple sqlite databases. These databases are likely not aware of the relationship between the two layers and therefore and updates to each other would only be recognized after a sync is performed.  Have you tried using sync in the map after making the changes you explained? Regards, Colin ... View more

Erica, Sorry I lost track of this one...are you still having issues with your View layer? It may warrant opening a case with Tech Support if you have not already.  Regards, Colin ... View more