Latest Contributions by JordanKing3

Hey Guys, We're trying to publish a very large MXD (60mb) and associated SD file (10mb) to ArcGIS Server and we keep getting a failed error after around 30 minutes or so. For context, we have a 10.6.1 AGS, which is federated. The service we are trying to publish has a lot of layers in it (over 100) and has an associated pre-built cache, which sits on a mapped network drive. We've tried to publish it through ArcGIS Desktop and also by uploading the SD file to the Server Manager and on both occasions we get this same log results after around 30 minutes of waiting for the publishing to complete: Token Renewal Failed (No credentials available).         10014 Core server call to create service failed (/admin/createService).         23850 Failed to create the service.: Token renewal failed (No credentials available).         23836 Token renewal failed (No credentials available).         100104 Error executing tool: Publish Service Definition – Failed to execute (Publish Service Definition).          20010 Apologies, I am not able to copy the full log. The numbers to the right are the associated error code. I'm guessing the token it grabs before it publishes may have a 30 minute expiry time and for some reason it is unable to get another one? Does anyone have any advice for publishing large services? or know if there are any other workaround to get around what we are experiencing? Cheers, Jordan ... View more

Hi All, We have a HA Portal site, with a multi-machine Federated ArcGIS Server. The Portal and ArcGIS Server both have two Web Adaptors and Load Balancers in front of the WAs. IWA has been configured in IIS according to this technical article. If we browse to our Portal through the load balancer, e.g. 'https://lb.domain.com/portal/home', IWA works with no issues and we are authenticated. However, if we browse directly to either one of the Portal Web Adaptors, e.g. 'https://wa1.domain.com/portal/home' we are always prompted for login credentials and even if we enter the correct credentials, we never seem to get authenticated. Likewise, when we browse to a single ArcGIS Server, through Web Adaptor, or even directly to the server itself through 'https://server1.domain.com:6443/arcgis/manager', we are always prompted for authentication. However, if we go through the ArcGIS Server load balancer, e.g. 'https://lb2.domain.com/arcgis/manager' IWA works as expected and we get straight in. We can't seem to pinpoint what might be preventing us from doing this. We're wondering if it potentially is the federated server URL and admin URL are both set to 'https://lb2.domain.com/arcgis', therefore if we go to anything other than that Portal doesn't accept it. Typically, these issues aren't really a problem because all of our users are going through the load balancers and as such, are authenticating with IWA as expected. Where we have ran into issues is when we upgrade our ArcGIS Servers and the steps are to: un-install the Web Adaptors, then upgrade Servers, then Continue Server Upgrade using 'https://server1.domain.com:6443/arcgis/manager. Because of this, we can never authenticate with Portal at this step and always receive an Unauthorized Access message at the Server Manager. As previously mentioned, once we re-install both Web Adaptors and access it through the LB it all works again, but we dont believe the Servers have properly upgraded because we never see the Continue Server Upgrade step. Any advice on this would be great, are there settings with how we have federated we should be changing etc? Cheers, Jordan ... View more

Hi All, Just wondering if anyone can shed any light on when new DataStore Connections are made? As an example, we recently hit the 150 default max connections limit, mainly through a public web map with about 5-6 Hosted Feature Layers in it. We're trying to understand a bit more about when these connections are created and what we can do to better tune, either the Web Map, the Hosted Feature Layers or the DataStore itself. As a starter, we have increased the max connections to 300. Any help/advice would be greatly appreciated. Cheers, Jordan ... View more

Hi All, We have a custom print service application written for ArcObjects .NET SDK 10.4.1. The application opens up an MXD, selects a bunch of features using Definition Queries, zooms 4 data frames to a specified extent and then does a IActiveView.Output() to export to a PDF, using IExportPDF. // Prepare for exporting the layout to PDF IExportPDF exportPDF = new ExportPDFClass(); IExport exporter = (IExport)exportPDF; exportPDF.EmbedFonts = true; exportPDF.Compressed = true; exportPDF.ImageCompression = esriExportImageCompression.esriExportImageCompressionLZW; ((IOutputRasterSettings)exportPDF).ResampleRatio = 1; // Compute the pixel bounds of the full layout tagRECT pixelBounds = pageLayoutView.ExportFrame; IEnvelope pixelBoundsEnvelope = new EnvelopeClass(); pixelBoundsEnvelope.PutCoords(pixelBounds.left * resolution / 96, pixelBounds.top * resolution / 96, pixelBounds.right * resolution / 96, pixelBounds.bottom * resolution / 96); // Create an export file in the ArcGIS Server's output directory String exportFileName = String.Format("_ags_{0}.pdf", _instance); //exporter.ExportFileName = ArcGISServerConfiguration.PhysicalOutputDirectory + "\\" + exportFileName; exporter.ExportFileName = outputDir+ "\\" + exportFileName; exporter.Resolution = (short)resolution; exporter.PixelBounds = pixelBoundsEnvelope; if (_debug) DebugMessage(String.Format("ExportPDF('{0}') {{", exportFileName)); // Render the layout to the Exporter's device context int hDC = exporter.StartExporting(); pageLayoutView.Output(hDC, resolution, ref pixelBounds, null, null); exporter.FinishExporting(); if (_debug) { DebugMessage(String.Format("}} ExportPDF('{0}') finished", exportFileName)); DebugMessage("Cleanup() {"); }‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍ What is happening is; we set this up on an IIS server (running as an asmx service) and users hit the service to print a map. When it is first deployed, everything works nicely and maps are taking around 5-10 secs to print to PDF. Over the course of a few months, that print time starts to get slower and slower, until eventually maps are taking well over 2 minutes to print. We've gone through a done a bunch of testing on the MXDs being used as the print templates, they all appear to work fine and the connections to the database are responsive. If I do a manual Export to PDF from the MXD itself, it takes around 5 seconds as expected. In our debug logging, the only part of our application which is slowing down is the IActiveView.Output() method (pageLayoutView.Output() in the code above). The problem is we can't really investigate too much into what is actually happening here under the hood, I understand it is using Windows GDI, but what could be slowing this down over time? There doesn't appear to be memory issues on the server, the memory is stable over this time period. If we destroy the server and re-create it and the service again from scratch, printing goes back to taking 5-10 seconds again. Any ideas what might be slowing us down? Were going to try to update windows graphics drivers, but other than that, are not really sure where to look for answers... Cheers, Jordan ... View more