Latest Contributions by danbecker

We have experienced a variety of token related errors on both iOS and Android collector versions, including 10.3. Unable to download a map for offline use, unable to sync edits made on the device, ect... In all cases, it was a result of: 1. feature service published on our own ArcGIS Server ver. 10.3 2. feature service credentials stored with the item when it's added to AGOL Simply add the item to AGOL without storing the service credentials and the "token" problems are gone. Only downfall is having to login to BOTH collector AND the feature service. We've simply created ArcGIS Server username/passwords to match our AGOL named user accounts, then field staff never get confused. They see a credential prompt and enter the same info. ... View more

thanks for the basemap insight. confirmed, cached map service AND feature service in offline mode on collector works fine; i.e. no esri basemap. ... View more

correct, esri basemap AND cached map service results in offline Collector crash. I do not know how to create a webmap with only a feature service and my own cached map service, isn't the esri basemap always there in some format, topo, aerial, ect...?? How do you remove the esri basemap? ... View more

I think AGOL can req. Tokens fine, it works when creds. Aren't stored. I think its cert. Related or in the way AGOL used or accesses the creds. Do you by chance have a wildcard cert? I.e. *.yourdomain.com in the CN field?? ... View more

Yes, I've been correctly adding the services in AGOL. I always add them without /0 regardless of if I store credentials or not. If no credentials stored the replica is successfully created and all is well. Stored credentials doesn't work. ... View more

yes. arcgis server administrator page: protocol - HTTPS only ... View more

we have server standard workgroup ... View more

no, mainly due to security risk. The token would expire anyway, prompting for re-auth via credentials box, which would be the same as not storing credentials. It would be easiest to install on-premis portal and federate our server, but then we'd have to buy 20+ named user accounts as federating renders the unlimited usernames possible on server...useless. ... View more

No federated server. We secure our services using using ArcGIS Server built-in users/roles. We do not use Portal for ArcGIS. We are using ArcGIS Online Organization account as our portal. ... View more

unfortunately, I can still report that we are continuing to have this problem after the Collector 10.3 update. I was told by an ESRI tech. that the problem was that our SSL cert installed on our GIS Server was NOT in the list of trusted CA's on the AGOL server. The tech. gave me the names of 2 SSL providers that he knew were trusted, so we purchased a SSL cert. from one of them and installed it. The new SSL cert. and 10.3 release of collector did not solve the problem. I called/emailed ESRI tech. support and asked that the case be re-opened for eval. and am awaiting their response. I added a feat. service with credentials stored --> result in failed to download map in Collector. I added the same feat. service with NO stored credentials --> result in successful map download in Collector. Both server and Collector are version 10.3 ... View more

Same problem here, latest ver. of iOS on iPad and it crashes when submit is pressed. I'm using offline map, Collector and server are both ver. 10.3. The offline map includes: a cached map service built using esri basemap tiling scheme also enabled tile exports on the service Feature service is non-versioned SDE feat. classes that have archiving and attachments enabled. Both the cached map service and feature service are proxied, (added as items to AGOL, service credentials *not* stored with the item). If I understand correctly, the cached (tiled) map service is causing the crash? Android works fine. thanks. ... View more

I just tested the latest version of ArcGIS for AutoCAD plugin with AutoCad Civil 3d 2015. Secured services from 10.3 ArcGIS Server are not accessible using the plugin. When adding the ArcGIS Server connection and providing credentials in AutoCAD you get an "Error 405 Method not available" or similar, I can't remember the exact text. I started Fiddler and captured the token request when attempting to sign into Server from Autocad and the plugin is sending a http GET request. This is not compatible with ArcGIS Server 10.3, according to this doc: Acquiring ArcGIS tokens—Documentation | ArcGIS for Server.‌ At the top of that doc, it says "HTTP POST token requests must have username/pw passed in the body of the request, and HTTP GET requests are not supported." So, it looks like 1 of 3 things has to happen before the latest ArcGIS for AutoCAD plugin will work with Server 10.3 token secured services. 1. the ability to enable http GET requests on Server 10.3. I only found documentation to disable http GET, which doesn't really make sense if it is disabled by default, according to the above doc? Disabling token acquisition through HTTP GET requests—Documentation | ArcGIS for Server.  I tried setting "allowHttpGet": "true" in ArcGIS Server admin, but it didn't work. 2. The plugin needs updating so it sends a token request via http POST 3. Write a custom proxy to intercept the plugin's GET request, obtain a token from the server using a POST request, and relaying everything back to the plugin. Likely more trouble then it's worth. This is the 2nd annoying authentication issue in 10.3 I've found. ESRI, can you please update us? thanks. ... View more

So you added a secured feat. Service and stored credentials, then downloaded map in collector? Can you msg me, I will give you my rest URL and credentials to try. I have been trying with the top level URL, copied directly from browser. I also reprpduced the feature service link displaying 403 error when I used esri's sample server6, but since that service wasn't sync enabled couldn't test collector download. ... View more

nothing in arcgis server logs. Yes, this is happening on both iOS and android collector apps. Going a step backward, there is a way to "test" if the secured service will work in Collector, prior to adding the service item to a webmap. In the above workflow, right after step #9, you will be at the item details page, that summarizes the service item you just added to ArcGIS Online. At the top of the page, just to the right of the thumbnail image, click on the "Feature Service" hyperlink. If you get Error 403 you do not have permission, then this feature service layer WILL NOT be downloadable in Collector. Conversely, if you are properly redirected to the Feature Service REST endpoint page, then the service layer WILL be downloadable in Collector. Again, the behavior of the Error 403 page, and subsequently not being able to download the layer in Collector are BOTH related to storing credentials with the layer when adding it to ArcGIS Online. This bug, or lack of documentation is causing us issues. All field crews have to remember, both their ArcGIS Server AND ArcGIS Online credentials. Not to mention the fact you're continually typing in credentials every time you try and access the secured service. ... View more