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These features were all collected on iOS platform on 16 April and 22 April. I think the most current version at that time was 10.3
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08-21-2015
10:40 AM
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1
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2042
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SDE feat. dataset was web mercator PCS and has been since data collection.
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08-20-2015
02:27 PM
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0
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0
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2042
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Archive enabled SDE geodatabase, field crew was working in online mode, and we have discovered 6 polygons that have shape_area, shape_lengh = 0. All the attributes are there, but there doesn't seem to be any geometry. I checked the historical archive, it doesn't have geometry either. I'm guessing this was s flutter in cell coverage and/or a self-intersecting polygon that was collected, resulting in geometry error so SDE wouldn't allow it. Any ideas how to retrieve the geometry? Repair geom. tool doesn't work. thanks
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08-20-2015
12:36 PM
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0
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5
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4624
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Just add the secured item to a new web map. If you are prompted to login to the service then you have not stored credentials with the item
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08-20-2015
12:31 PM
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2708
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In working with ESRI support to diagnose the problem, I was advised to disable security for virtual directories via the server admin endpoint. Security/Config/Update, uncheck virtural directories security enabled. Then you can store credentials with service item in AGOL and it will work with Collector. Since I am unaware of how this effects overall security of the service, I opted to leave the feature enabled, and simply advise our field staff to login when prompted. It was relatively easy to create a new ArcGIS Server username/pw to have the same credentials as their AGOL named user account.
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08-03-2015
09:29 AM
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0
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2
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2252
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We have experienced a variety of token related errors on both iOS and Android collector versions, including 10.3. Unable to download a map for offline use, unable to sync edits made on the device, ect... In all cases, it was a result of: 1. feature service published on our own ArcGIS Server ver. 10.3 2. feature service credentials stored with the item when it's added to AGOL Simply add the item to AGOL without storing the service credentials and the "token" problems are gone. Only downfall is having to login to BOTH collector AND the feature service. We've simply created ArcGIS Server username/passwords to match our AGOL named user accounts, then field staff never get confused. They see a credential prompt and enter the same info.
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04-29-2015
01:04 PM
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1
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3077
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thanks for the basemap insight. confirmed, cached map service AND feature service in offline mode on collector works fine; i.e. no esri basemap.
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04-16-2015
10:33 AM
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0
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1
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1572
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correct, esri basemap AND cached map service results in offline Collector crash. I do not know how to create a webmap with only a feature service and my own cached map service, isn't the esri basemap always there in some format, topo, aerial, ect...?? How do you remove the esri basemap?
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04-16-2015
10:07 AM
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0
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3
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2285
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I think AGOL can req. Tokens fine, it works when creds. Aren't stored. I think its cert. Related or in the way AGOL used or accesses the creds. Do you by chance have a wildcard cert? I.e. *.yourdomain.com in the CN field??
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04-15-2015
03:48 PM
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0
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1
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2252
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Yes, I've been correctly adding the services in AGOL. I always add them without /0 regardless of if I store credentials or not. If no credentials stored the replica is successfully created and all is well. Stored credentials doesn't work.
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04-15-2015
03:44 PM
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1
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2950
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yes. arcgis server administrator page: protocol - HTTPS only
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04-15-2015
02:20 PM
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2
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6
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2950
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no, mainly due to security risk. The token would expire anyway, prompting for re-auth via credentials box, which would be the same as not storing credentials. It would be easiest to install on-premis portal and federate our server, but then we'd have to buy 20+ named user accounts as federating renders the unlimited usernames possible on server...useless.
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04-15-2015
12:56 PM
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2
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11
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2950
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No federated server. We secure our services using using ArcGIS Server built-in users/roles. We do not use Portal for ArcGIS. We are using ArcGIS Online Organization account as our portal.
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04-15-2015
12:48 PM
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2
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13
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2820
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unfortunately, I can still report that we are continuing to have this problem after the Collector 10.3 update. I was told by an ESRI tech. that the problem was that our SSL cert installed on our GIS Server was NOT in the list of trusted CA's on the AGOL server. The tech. gave me the names of 2 SSL providers that he knew were trusted, so we purchased a SSL cert. from one of them and installed it. The new SSL cert. and 10.3 release of collector did not solve the problem. I called/emailed ESRI tech. support and asked that the case be re-opened for eval. and am awaiting their response. I added a feat. service with credentials stored --> result in failed to download map in Collector. I added the same feat. service with NO stored credentials --> result in successful map download in Collector. Both server and Collector are version 10.3
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04-15-2015
12:41 PM
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