Latest Contributions by RandallWilliams

Hi Roj, While the underlying dataset will be updated, the cache won't be until it is updated. The features can be seen in an attribute table for instance, but won't be visible until those tiles are recreated. ... View more

Did this recently start happening, or is this a new issue? Also,  does this happen locally when connecting to the GIS Server inside your network, or from connecting from an internal ArcGIS Desktop client to an ArcGIS Server located outside of your network? Also, picking up on what Michael mentioned above, is it the case that some tiles in the cache display and some don't, or is the display completely blank? Do you see similar issues when viewing the image service in the ArcGIS.com map viewer? Finally, how many users see this issue? Regardless,  the first thing I'd try would be to clear the local ArcMap cache. That will force ArcMap to re-download the tiles locally. If that doesn't seem to help, the next thing I'd do would be to download and run the Fiddler tool from https://fiddler2.com, open it up,  and reproduce the issue. Fiddler is a web debugging tool that will let you see the requests for each tile individually and might give a clue as to the issue. ... View more

Hi Zach, Enterprise Cloud Builder installs and registers ArcGIS Data Store as the managed database. ... View more

Do your browser's debug tools provide a hint as to what's happening? Or the portal logs? ... View more

You can add the header at the web tier - assuming you're using multiple web adaptors? ... View more

This will be addressed in 10.6. Note that the requirement is not to enable SSLv3 on Windows 2016 globally or for the Web Server role - rather the requirement is to enable SSLv3 for the ArcGIS Server account only, which governs how Windows uses SSL as a CLIENT. Client support for SSLv3 is disabled by default in Windows 2016. SSLv3 is only required for communication between the ArcGIS Server and the ArcGIS Data Store and when publishing Hosted Scene Layers. ... View more

I'd parse the web server logs to get this level of detail. ... View more

Yes, this is a known issue in Group Policy that Microsoft has addressed in Windows Server 2016. ... View more

I had a quick look at your URL. It looks like it's secured at the web tier. If you haven't already, you'll want to configure trusted servers for your ArcGIS Online organization (http://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm) ... View more

The bulk of the time looks to be with ArcGIS Server attempting to access the data on your database (the data access phase), which is frequently due to some network issue. This happens prior to the query operations. ... View more

I agree with Rebecca. While .shp is ok for desktop GIS, in general they aren't as performant as FGDB. In the enterprise space I almost always use some form of enterprise gdb, so that I can enable feature access. File based data sources tend to not play nice over the network, with anti-virus, and don't really scale very well with multiple users. ... View more

Hi Fraser, The easiest fix I've seen for this would be to add maphubtest.nzta.govt.nz to your list of trusted sites in IE. -Randall ... View more

I think you're looking for this resource: https://<somemachine.somedomain.com>/<portal web adaptor context>/sharing/rest/generateToken ... View more