Latest Contributions by ThomasIllingworth

Hello When trying to use printing inside a web application in portal we get the following error: {"error":{"code":500}} I have tried changing the print tool in the utility service with our two production servers but I am still getting the same error each time. Could anyone suggest any reasons why this maybe happening? Many thanks Tom ... View more

Hello Everyone I am currently setting up new map caches for ArcGIS server 10.3.1. However when I tried to build a cache using an ECW file the cache builds, when I look at the results the tiles all blank and nothing has been created. When I have been creating caches from SID files the caches have built successfully without any problems. I have done some reading and come across a few potential different issues it could be. The one I have seen the most is an extension is needed for ArcGIS server to created a cache from it. Has any got any suggestions as to what may be happening? As I have tried lots of different combination and the same result happens each time. Happy to provide more details. Many Thanks Tom ... View more

Hello Everyone Currently I am trying to plan a new map service structure for our GIS infrastructure as we are in the middle of upgrading all the systems. One problem I am having is with data duplication appearing across different map services. For example we have a ward boundary's layer that appears in a lot of applications that we create. We were discussing about having a set of map services for different departments containing their datasets such as planning, flooding etc and picking of the layers individual when we need them for an application in AGOL or portal. The problem we have come up against is the below for example. People may want to have different styles for their wards for example and with us only wanting the wards layer to appear once across all of our map services it means we would be limiting users to certain styles. I was wondering is there a way to apply multiple styles to a single layer in a map service and individual pick of different styles of at will for an online application built in ArcGIS online or portal. For example Wards - style1 - style2 Hope the above makes sense Many thanks for your help in advance Tom ... View more

Hello Has anyone done any accessibility testing in ArcGIS online before when using the web applications such as the Web app builder template ? We will be deploying a new application soon and it has been highlighted in the past about the accessibility of ArcGIS online when using the web applications templates provided by esri Been looking into colours used on the map, navigating the map with a keyboard and if screen readers will work (not tried this yet) Just wondered if anyone had any suggestion on how to improve the accessibility of the applications when configuring them and the data. Also what to look out for when testing the applications themselves? Many Thanks Tom ... View more

Hello Is there a way to apply hatching styling to polygons in ArcGIS online ? When we create a map service and use our own geo databases we are able to have hatching styling for the polygons as this is stored in our own databases. From what I can tell there is no way to use hatching if you are using a feature layer in ArcGIS online. Does anyone know of a way to create styling like below in ArcGIS online? Many Thanks Tom ... View more

We have hosted a number of datasets as feature layers in ArcGIS online as we expect a 1000's of hits to our web application when we launch as it is being used for a public consultation for a number of weeks. Our clients have requested that they can search by different fields in our datasets which we can do using the geo coding service widget in our web app using our feature layers. One thing we are not quite clear on is about how much credit usage the geocode widget will use. I have seen 40 credits per 1000 geo codes which I assume means 1000 search for 40 credits against our feature services. One thing we have wondered is if we host the data on our servers would we get around the credit charge for the geo coding and the data not being stored in the cloud. As the processing would be done our servers but still using the geo coding widget? Thanks Tom ... View more

We have been trying to publish some new map services on ArcGIS for server 10.2 through using arc map basic. Previously we have had no problems publishing services however recently. We have been getting the following error: In the server logs at the time it shows the following error messages: SEVERE 16 Jun 2015 07:44:19 Error executing tool.: ERROR 001359: Failed to connect to the server. Failed to execute (Publish Service Definition). System/PublishingTools.GPServer SEVERE 16 Jun 2015 07:44:19 Failed to connect to the server.: ERROR: unable to establish connection to the server. System/PublishingTools.GPServer SEVERE 16 Jun 2015 07:44:19 Error while using HTTPS security, URL = https://machinename:6443/arcgis/services, HTTP Status code = 0 and Status Text =  (WinInet error code = 12170) System/PublishingTools.GPServer SEVERE 16 Jun 2015 07:44:19 Error while using HTTPS security, URL = https://machinename:6443/arcgis/services, HTTP Status code = 0 and Status Text =  (WinInet error code = 12170) System/PublishingTools.GPServer SEVERE 16 Jun 2015 07:43:22 Error while using HTTPS security, URL = https://machinename:6443/arcgis/services, HTTP Status code = 0 and Status Text =  (WinInet error code = 12170) System/PublishingTools.GPServer SEVERE 16 Jun 2015 07:43:22 Error while using HTTPS security, URL = https://machinename:6443/arcgis/services, HTTP Status code = 0 and Status Text =  (WinInet error code = 12170) System/PublishingTools.GPServer From what I can tell the ssl certificate is okay Could any suggest any potential reasons as to why this may be happening? Thanks Tom ... View more