Latest Contributions by berniejconnors

‎12-14-2022

Unfortunately the error code definitions for 9001 and 9003 don't give any more info than what is displayed in the log "Mesage" column. You may want to try and match these errors by date and time with the web logs on your web adaptors. Try to see what requests were arriving about the same time. Bernie.

‎12-14-2022

Sorry - without access to my servers today I can't provide more help / examples.

‎12-14-2022

I don't have access to my admin interface from my remote office today. But I think the format is "2022/12/14T10:53:53". There should be a link in Admin Interface page for Help or API Reference.

‎12-14-2022

Logs > Query > then you have to put in the begin and end date / time in the form. The max number of records you can request is 10,000, I think the default is 1000.

‎12-14-2022

@JD1016 Its hard to tell from the info in the error message. You will need to share more columns from the log to get a better idea of what caused the error. For example, which service triggered the errors? If you look at the arcgis server logs in the ArcGIS Server Admin interface you will get more info / more columns. And I find it easier to browse and scroll through the log with the Admin interface. It could just be that one user is trying to do something that is unsupported. Not really a big deal unless it happens a lot or if these requests take a long time to execute. Every night we run a query on the web logs on our web adaptors to extract all of the requests that took more than 60 seconds to execute. I review these daily to see if I can identify problems that can be fixed. The list of long running requests is usually only a few records but sometimes it will be a few dozen. Bernie.

‎12-14-2022

@TKSHEP I don't have an answer, but to clarify, do you just want to format the phone number with brackets "()", space " ", and dash "-"? Or do you want the phone number to be recognized as a phone number on a mobile phone so the user can tap the phone number to activate a call? Bernie.

‎11-29-2022

Jeff, If you use @Scott_Tansley 's advice and use your DNS entries to redirect the traffic to the new server then you will not need to modify the map service URLs in your web maps. If that is not possible and you must edit the URLs in your web maps I would recommend: Prepare your new ArcGIS Server and re-publish all of your map services on the new server. Make sure all of the map service names are identical between the old and new servers. At this point you have all of your map services duplicated and running independantly on two servers. Your web maps are still using the map services on your old server. Use the AGOL Assistant to update the map service URLs for all of your web maps. After all of the web maps have been updated use ArcGIS Server Manager on your old server to stop all of the map services - go to "Site > Machines" and stop all of the machines in your cluster. Now test all of your web maps and web apps. If you find a map layer that will not load it is likely because you did not update the map service URL or you made a typo when updating the map service URL. Bernie.

‎11-21-2022

You should be able to find it in your REST Services Directory. Here is an example from our REST Services: https://geonb.snb.ca/arcgis/rest/services/GeoNB_DNR_NBHN/MapServer Bernie.

‎11-21-2022

That is unfortunate that your map service URLs will change. Before your next upgrade you should make changes to your network infrastructure so you can maintain your map service URLs. The ArcGIS Online Assistant can be used to update the map service URLs used in a web map. Give it a try here - https://ago-assistant.esri.com/ Bernie.

‎11-21-2022

Jeff, I answered a very similar question from you a few weeks ago. We have done similar upgrades several times. To handle the switch over from the old servers to the new servers we use our proxy server / firewall. We have a great network admin team that handles this for us so I do not know all of the details. But, in a nutshell, this is my understanding of how it worrks. All of our incoming traffic passess through our proxy server and it directs the traffic to the appropriate server on the inside of our firewall. All we do is change the proxy server so traffic to old_server/arcgis/rest/services is redirected to new_server/arcgis/rest/services. You always want to avoid changing the URL to your services. Bernie.

‎11-05-2022

I am trying to identify traffic from ArcMap users in my Web Adaptor logs. I can easily see the client names for ArcGIS Pro: ArcGIS Pro 2.8.0 (00000000000) - ArcGISPro ArcGIS Pro 2.9.1 (00000000000) - ArcGISPro ArcGIS Pro 2.9.2 (00000000000) - ArcGISPro ArcGIS Pro 2.9.3 (00000000000) - ArcGISPro ArcGIS Pro 3.0.0 (00000000000) - ArcGISPro ArcGIS Pro 3.0.1 (00000000000) - ArcGISPro But what which client name will identify traffci from ArcMap users? By process f elimination I think it is: ArcGIS Client Using WinInet Is that correct? If you are curious, here are the other client names that included the text "GIS": ArcGIS Hub Indexer ArcGIS Server ArcGISRuntime-Android/100.15 (Android 12.0; arm64-v8a; SAMSUNG-SM-N975W) arcgis-fieldmaps/22.3.1 (03c1ab25-555a-4393-9f45-2d7529add0d9) ArcGISRuntime-Android/100.7.1 (Android 12.0; arm64-v8a; SAMSUNG-SM-A715W) arcgis-explorer/20.2.2 (4da61019-077e-4fd5-bc86-3a241a5b7578) ArcGISRuntime-iOS/100.7 (iOS 13.5; iPhone11,8) arcgis-explorer/20.0.1 (2F751506-274A-433B-8EFE-3DEDD49C2C36) ArcGISRuntime-iOS/100.7 (iOS 15.6.1; iPhone12,1) arcgis-explorer/20.0.1 (2FE17792-8179-4A63-8DCB-805517CC8C4C) ArcGISRuntime-iOS/100.7 (iOS 15.6.1; iPhone12,8) arcgis-explorer/20.0.1 (8E913593-C42A-4DBA-A7EF-4E3BDFFD3B48) ArcGISRuntime-iOS/100.7 (iOS 15.6.1; iPhone14,2) arcgis-explorer/20.0.1 (8FEF0EE3-E06E-4FBA-8C86-1DD737A78801) ArcGISRuntime-iOS/100.7 (iOS 15.6.1; iPhone8,1) arcgis-explorer/20.0.1 (C74FF742-D808-45BD-90C1-28F366E3AAC4) ArcGISRuntime-NET/100.12 (Windows 10.0.17763; Win64; WOW64; .NET 4.7.2) Mozilla/5.0 QGIS/31202 Mozilla/5.0 QGIS/31401 Thanks, Bernie.

‎11-02-2022

Jeff, As long as the old and new servers are using different http addresses there should not be any conflicts. My organization and many others simultaneously run a staging server and a production server for ArcGIS server. There are no conflicts because the staging server and the production server have unique http addresses. Bernie.

‎11-02-2022

Jeff, We have done similar upgrades several times and the cut-over from the old servers to the new servers has always been quite easy. It is all done with the network. Right now all of the ArcGIS Server traffic is being directed by your firewall / proxy server to https://old_server/arcgis/rest/services. When you are ready for the cut-over you can reconfigure your firewall / proxy to send the traffic to https://new_server/arcgis/rest/services. I am not a networking expert so the above is short on details. We have a great network team to support us. You should reach out to your IT / Network admin to assist with the cut-over. Good luck, Bernie.

‎10-27-2022

@AaronLopez the current zip file download for SLP is giving me an empty zip file. https://github.com/AaronPLopez/SystemLogParser/raw/main/binaries/latest/SystemLogParser.zip Bernie.

‎10-19-2022

Jamal, the Topographic service is your basemap. Every web map has a basemap. You can use the Basemap tool to select another basemap that will be less distracting. The Light Gray Canvas would be a nice choice. Another option is to use one of your own layers as the basemap but I don't think this is possible with a hosted feature layer. I know when I add a map service from our own ArcGIS Server I have the option to use it as the basemap: Bernie.

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