Latest Contributions by RussRoberts

For security I was referring to the services being published with basic/digest/token security enabled. I think the issue is the lack of an object id. This currently implementation requires an object id to be able to query your data. There was a stability issue with features that lacked an object ID. Without the object ID the layer is failing to load completely and that is why pop-ups are not working. If you can enable the object ID( OBJECTID (Type: esriFieldTypeOID, Alias: OBJECTID)) then popups should work. Hope this helps Cheers Russ ... View more

Do your features have an Object ID present? and is there any security being used? Thanks Russ ... View more

There is a problem with your outputs I think. I would post this question on the server forum or contact support to see if they can help you solve this issue. Thanks Russ ... View more

I just quickly looked into this and tested out some of my imagery services from my server and they work as a basemap within the app. My server is currently running 10 with service pack 1 and the DFG server is running 9.3.1... this could be a reason why we are not seeing the basemap load correctly. I will look into this some more to make sure this is the reason why the basemap is not loading and hopefully find a fix for you. Thanks Russ ... View more

here is a sample that will help you hit a feature with an attachment through the rest endpoint sampleserver.arcgisonline.com/ArcGIS/rest/services/FolderNameHere/FeatureServiceName/FeatureServer/Layer # i.e 0/OID of a feature i.e 851/attachments Hope this helps Russ ... View more

Hey just a couple of questions: What folder are you grabbing the attachments from? What directories do you have set up for you outputs? Is there any way you are able to see the rest endpoint for your attachments? One way to check is to place that feature in a web map on arcgis.com and make sure your attachments are visible. Once you do this click on a feature with attachments and see if it will download and open or if you will get sent to a broken rest endpoint. Thanks Russ ... View more

Are you able to open these attachments when viewing the features on ArcGIS Online or are these maps hosted on your mobile content server? Thanks Russ ... View more

Can you see the attachments on the web map you created? Thanks Russ ... View more

On the ArcGIS for iOS application the extent can be set when you create the map on your mobile content server.ArcGIS Online grabs the extent that the map view you are currently at when you save the map to your online content. Hope this helps Russ ... View more

Your formatting is slightly off. For a map service you do not have to set the service URL for each individual layer within a map service. Here is a sample. I have popups for the first 2 layers (0,1) and then last layer(2) has no popups defined. {   "operationalLayers": [{     "url": "http://sampleserver.arcgis.com/ArcGIS/rest/services/TestData/ElectricalView/MapServer",     "id": "ElectricalView_1904",     "visibility": true,     "visibleLayers": [       0,       1,       2     ],     "opacity": 1,     "title": "ElectricalView",     "layers": [       {         "id": 0,         "popupInfo": {           "title": "Primary Circuit: {LINK_TYPE}",           "fieldInfos": [             {               "fieldName": "OBJECTID",               "label": "OBJECTID",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "CONDUCTOR_",               "label": "Conductor",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": {                 "places": 2,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "Enabled",               "label": "Enabled",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "SHAPE",               "label": "Condition",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "SHAPE.len",               "label": "SHAPE.len",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": {                 "places": 2,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             }           ],           "description": null,           "showAttachments": false,           "mediaInfos": []         }       },       {         "id": 1,         "popupInfo": {           "title": "Secondary Circuit: {LINK_TYPE}",           "fieldInfos": [             {               "fieldName": "OBJECTID",               "label": "OBJECTID",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "CONDUCTOR_",               "label": "Conductor",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": {                 "places": 2,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "LINK_TYPE",               "label": "Link Type",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "INSULATION",               "label": "Insulation",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": null,               "stringFieldOption": "textbox"             },                         {               "fieldName": "SYMBOL",               "label": "Amps",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "PHASE_DESC",               "label": "Voltage",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "Enabled",               "label": "Enabled",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"              }           ],           "description": null,           "showAttachments": false,           "mediaInfos": []         }       }     ]   }],   "baseMap": {     "baseMapLayers": [{       "id": "World_Topo_Map_9955",       "opacity": 1,       "visibility": true,       "url": "http://services.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer"     }],     "title": "Topographic"   },   "version": "1.4" } You may also want to set a basemap layer within your JSON. If you want to use one of those layers within your map service as a BM you can publish it out as a separate service and then place it within the BM JSON section. Hope this helps. Russ ... View more

Your formatting is slightly off. For a map service you do not have to set the service URL for each individual layer within a map service. Here is a sample. I have popups for the first 2 layers (0,1) and then last layer(2) has no popups defined. {   "operationalLayers": [{     "url": "http://sampleserver.arcgis.com/ArcGIS/rest/services/TestData/ElectricalView/MapServer",     "id": "ElectricalView_1904",     "visibility": true,     "visibleLayers": [       0,       1,       2     ],     "opacity": 1,     "title": "ElectricalView",     "layers": [       {         "id": 0,         "popupInfo": {           "title": "Primary Circuit: {LINK_TYPE}",           "fieldInfos": [             {               "fieldName": "OBJECTID",               "label": "OBJECTID",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "CONDUCTOR_",               "label": "Conductor",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": {                 "places": 2,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "Enabled",               "label": "Enabled",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "SHAPE",               "label": "Condition",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "SHAPE.len",               "label": "SHAPE.len",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": {                 "places": 2,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             }           ],           "description": null,           "showAttachments": false,           "mediaInfos": []         }       },       {         "id": 1,         "popupInfo": {           "title": "Secondary Circuit: {LINK_TYPE}",           "fieldInfos": [             {               "fieldName": "OBJECTID",               "label": "OBJECTID",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "CONDUCTOR_",               "label": "Conductor",               "isEditable": false,               "tooltip": "",               "visible": false,               "format": {                 "places": 2,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "LINK_TYPE",               "label": "Link Type",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": null,               "stringFieldOption": "textbox"             },             {               "fieldName": "INSULATION",               "label": "Insulation",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": null,               "stringFieldOption": "textbox"             },                         {               "fieldName": "SYMBOL",               "label": "Amps",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "PHASE_DESC",               "label": "Voltage",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"             },             {               "fieldName": "Enabled",               "label": "Enabled",               "isEditable": false,               "tooltip": "",               "visible": true,               "format": {                 "places": 0,                 "digitSeparator": true               },               "stringFieldOption": "textbox"              }           ],           "description": null,           "showAttachments": false,           "mediaInfos": []         }       }     ]   }],   "baseMap": {     "baseMapLayers": [{       "id": "World_Topo_Map_9955",       "opacity": 1,       "visibility": true,       "url": "http://services.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer"     }],     "title": "Topographic"   },   "version": "1.4" } You may also want to set a basemap layer within your JSON. If you want to use one of those layers within your map service as a BM you can publish it out as a separate service and then place it within the BM JSON section. Hope this helps. Russ ... View more

Can you share the web map temporarily or can you show the structure of the URL you are using? Thanks Russ ... View more

We think the issue could be caused by two things 1.  The arcgismobile.txt file fails to load.  This occurs when there is a problem with the network connection and the app cannot download the file. 2. Could be an issue with a secured service Just a couple of questions -Are you using a basemap that has secured service -what type of security certificate is the site using(if any) -Are you getting a server trust alert and hitting cancel? Thanks Russ ... View more

Have you shut the app down completely and seen this error re-appear? ... View more

Can you take a snap shot of what you are seeing in the mxd and on the iOS app? Also could you point out some key things that I should be seeing. Cheers Russ ... View more