Latest Contributions by RussRoberts

Here is how you can add a custom basemap: http://resources.arcgis.com/en/help/arcgisonline/index.html#/Choose_basemap/010q00000097000000/ ... View more

Are you using your own custom basemap or one of the ArcGIS Online basemaps? the AGOL basemaps will only go down to level 16 or 19 depending on the basemap you are using.  If you need to go down further I would recommend you swap out the AGOL basemap with one of your own map services. Russ ... View more

When you add the service to a web map in AGOL do you receive a message that editing is disabled? Thanks Russ ... View more

Not yet. We are currently working on bringing offline support to the Collector app. Russ ... View more

You might need to copy that feature class into your SDE before publishing up an editable feature service to your ArcGIS Server. Or you could make a Service Definition file and add that your "My Content" in the Portal for ArcGIS and that can create a hosted service if you have the portal configured in that way. I'll try to add a quick mock up with some screen shots as well that could help you out after you create your service. Russ ... View more

Videos in the app will undergo some compression when they are being sent through the app as an attachment. The max video length is 10 mins. There is currently no settings available where you can change these settings. Cheers Russ ... View more

Sorry about that. When I login through the portal.com/arcgis/sharing it directs me to my content. You can also see it by clicking on the name of the user "logged in as:..." in the top right hand section of the page and then click on User Content in the Related Resources which are the last links on the page. Russ ... View more

so you see your portal directory under portalname.esri.com/arcgis/sharing. login under that directory to the account with the service item and go to user content. find that item and click on it which will open up the user item. At the bottom of that page you will see Update Item. Click on that link. Then follow step nine where you replace the current text with the text that is in step 9 and click the Update Item button. Once you have completed those steps under the directory you can go back to the portal site portalname.esri.com/arcgis   (no sharing) and login with the account you were editing the item info on. Then you can add it to a map save the map and under the map details you can edit the tracking intervals. Let me know if this works for you Russ ... View more

Are you using Portal or AGOL to create a service? Thanks Russ ... View more

I have not seen this issue before with any of my test devices. If restarting the app does not solve the issue can you try and delete the app and re-install it and see if that possibly solves the issue. Thanks Russ ... View more

That is an ArcGIS Server service and not a hosted feature service. So the AGOL information will not be present on the feature service item page if you added the service to AGOL. The next thing I saw on the service is the editor tracking field CreatedBy. I took a look at the error coming back: {"error":{"code":400,"message":"Unable to complete operation.","details":["Invalid column value [CreatedBy]"]}} I am thinking this is happening because with editor tracking and the ArcGIS Server service is not secured which does not use the logged in name and it is trying to populate this field with esri_anonymous which is longer then the field you have set up allows. Maybe try to change the character length of the field and see if that works when you republish the service. Cheers Russ ... View more

In desktop you will see the sync option on the feature service capabilites (Add Update Delete Sync) or on AGOL when you go to the item page for that service and click edit you will see the sync option at the bottom of the page where you can enable editor tracking.Can you share the service with me an I can check it out. Russ ... View more

Did you enable sync on the service? ... View more

In our doc here are the steps for creating a location tracking layer and setting up your map to leverage the location tracking layer http://doc.arcgis.com/en/collector/android/create-maps/track-where-collectors-went.htm And in the Ops Dashboard help shows you how to deal with dynamic data like the location tracking layer. http://doc.arcgis.com/en/operations-dashboard/windows-desktop/author/create-an-operation-view.htm Hope this helps Russ ... View more

Can you share the service and I can take a look at it or can you post screen grabs of the rest endpoint? Does the Drawing Info mirror the Types:? Thanks Russ ... View more