Latest Contributions by RussRoberts

In this initial disconnected release we currently only support viewing one basemap when viewing a map that has been downloaded. If you have other basemaps downloaded or sideloaded in the app you can pick one of those options and use that basemap instead of the one authored in the web map when you are going through the workflow and taking a map offline. Russ ... View more

If possible can you share the map with me and we will look into the issue. Thanks Russ ... View more

The Collector app does not support editing with shapefiles that are added to the map and are only editable in AGOL. If you take that shapefile and add it through My Content > Add Item and publish it as a service and check that editing capabilities are enabled on that hosted service. Once you have that hosted service you can add it to a web map, save it and it will show up in the Collector. Cheers Russ ... View more

It looks like you are using a Unique Renderer set up on a field that has no values and when you try to use that field in the popup it is causing a crash. If you use a simple renderer which mirrors exactly what you would be using in the UV setup the app works correctly. If you want to try it out you can create a copy of the test service I made just follow these steps: 1) Go to ArcGIS.com and open your "My Content" 2)Click Create Layer 3)Use the option "From an existing URL" and put this in the text box - http://services.arcgis.com/dkFz166a8Pp3vBsS/arcgis/rest/services/Norman_Campus_Tree_Inventory_forums/FeatureServer/0 4)Go through the publishing wizard and you will create a copy of the service Then you can add this template service to a map and do data collection on it and you shouldn't see a crash anymore. Russ ... View more

Got them. Thanks! I will update this thread when I see what the issue could be. Russ ... View more

Can you share the web map and service with some and I can take a look at what may be causing the crash. Thanks Russ ... View more

An update to the apps is coming very soon. This property will allow you to take maps offline that meet the offline requirements. Cheers Russ ... View more

Currently there is no way to show the popup by default. If you don't mind me asking what are you currently using the Collector app for? Thanks Russ ... View more

You could use a VPN app like junos pulse on your device and vpn into your network and see if you can hit the services then. I would talk to your IT department to see if they have any recommended VPN apps for your devices that can help you access your network and allow the layers to load. Russ ... View more

The ArcGIS for iOS/Android app does not support enterprise logins. The Collector app does support enterprise login but require a web form to enter the credentials in. You will need to have the app pointing directly to your org url http://orgname.maps.arcgis.com and then you will see to options to use your enterprise login or ArcGIS.com account. Choose the option to login with your enterprise login and not through your ArcGIS.com account and then enter your credentials into the web form. Cheers Russ ... View more

Is the service shared to everyone? thanks Russ ... View more

Yup it only shows maps with editable feature services which could be used for data collection or editing. ... View more

Can you share the web map with me and I can take a look at it. Thanks Russ ... View more