Latest Contributions by RussRoberts

Yes newly published hosted feature services generated after the last AGOL update will run through this storage model. This info was also included in the AGOL update email "Whats New" for the July release and in the Whats new release notes under the AGOL docs. - Email notes Under the Services section We are providing file-based storage for attachments in hosted features layers. Attachments included in hosted feature layers are stored as files instead of features, reducing your organization’s credit costs for storing feature services. " -Doc notes Under Hosted Features and Tiles section Attachments added to hosted feature layers after July 2, 2014, are now stored as files, reducing storage costs for your organization. ... View more

Android and iOS have the same sync size support now. This was addressed in 10.2.4 update of the Android app. ... View more

the size restrictions on Android is now matching iOS so the 10.2.3 Android size limitation issue was fixed in 10.2.4. What error are you seeing when syncing back? Have you tried syncing on different networks to see if it could be a network issue? ... View more

If possible could you send us the crash logs to [email protected] You can go to the iOS Settings app > General > About > Diagnostics & Usage > Diagnostics & Usage Data Under there you should see an Collector_timestamp table cell. Tapping on that and copying that report into an email would be great and could help us determine the issue. Russ ... View more

Does the map download successfully when you do not select the tpk? ... View more

Are you still seeing the issue for your service not displaying the correct symbols when taken offline? The popups showing up when taken offline is a known issue with offline maps. Russ ... View more

We put a fix in the 10.2.4 update so it should be seen in both the 10.2.4 and 10.2.5 updates we recently pushed out. Cheers Russ ... View more

That is an error from the server and we are working with the server team to see why that message is being sent. Are you seeing it every time you try on iOS. When I try on iOS it is downloading for me without any error message. ... View more

Thanks, I am looking into it now. I am seeing the service unavailable message randomly. It seems like the Company Stands service stops responding. I am looking into the issue and it would be great if you could keep the map and the service Company_Stands available for me to test against. ... View more

Can you share your map and services to a group and invite Collector4ArcGIS and I can take a look at the issue. Just post back the group name so I know which one will belong to this issue. Russ ... View more

You just need a ArcGIS Online org account to access tiledbasemaps. You will still hit the same 100,000 tile limit. You could copy a downloaded basemap from the Collector, bring it into ArcMap and mash it up with your own layers and generate a new tpk which can then be sideloaded onto the device. ... View more

right under verbose should be the debug option. The sync is bi-directional so when you are uploading the sync with 200 features with attachments back to the server it is also trying to download any changes so all other previously sync data will be coming down to  the device which could take some time. I will try and repro this with my celluar iPads with cell data plan disabled. ... View more