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RussRoberts
Esri Notable Contributor
since
07-04-2014
9 hours ago
3384
Posts created
194
Kudos given
413
Solutions
1003
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by RussRoberts
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I did a quick test with this workflow on iOS and couldn't reproduce this issue. Couple things to check out -The layer allows updates/edits. If its an Add only layer it will not allow updates. The owner of the layer can still add this to a map in the map viewer with full editing enabled but its only exposed to the owner that full editing is enabled. -Make sure Ownership based access control is disabled. If any features in the map have creator info then the creator is the only one that can edit and delete the features. You can still have editor tracking enabled with ownership based access disabled.
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09-09-2015
06:00 AM
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Make sure your phone can access the portal. Try accessing the portal from a web browser on your device and see if it can access the portal there. If it cannot then you will have to check what network your LG phone is on. Russ
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09-08-2015
07:55 AM
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Currently you cannot extend the Collector app. What kind of customization's would you like to make to the app? Russ
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09-08-2015
07:50 AM
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The Collector app only supports collecting and editing data coming from an ArcGIS Server Feature Service or Hosted Feature Service. If you are using a feature service and some users are not seeing the options to edit existing features it could be due to ownership based access enabled on the service. This is will restrict users of the service to be able to only edit features that they created and they will not be able to edit or delete features that they do not own.
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09-08-2015
07:47 AM
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You need itunes to sync the device with your computer still and then you can use other programs like iFunbox to access apps sandboxed folders.
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09-04-2015
07:16 AM
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They can do the search like you mentioned above like this one: owner:esri You can also go under My Organization, find the user under the members list and under the action column you will see a cog which will show you options to view users Items, Groups or Profile
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09-01-2015
01:06 PM
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It is a hosted service. When you go to the service URL you should see a Service Item: unique ID section on the REST endpoint. Can you take that uniqueID and see if it matches the ID in the URL for the item page for the tree inventory item. If the Service Items IDs do not match then you will know you are not the owner of the service. You can switch out the IDs and go to that item detail page and see who the owner is if you have access to it.
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08-31-2015
01:22 PM
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Go to the service URL. if it is not a services.arcgis.com/arcgis/rest/services URL then it is probably coming from an ArcGIS Server. If it is coming from a services.arcgis.com URL then it probably means you are not the original owner of the serivce and the service does not support export.
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08-31-2015
12:45 PM
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Is it coming from an ArcGIS Server and not a hosted feature service? If it is an item that was created when you added an ArcGIS Server service to your AGOL content, that will not display any options to download/export the data through the item detail page. Russ
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08-31-2015
08:19 AM
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When it is added to Collector as a tpk, does it not become a tiled service? Correct it does not becomea tiled service when added to the Collector app, it will be stored locally on the device. Is it still considered a tpk even though it is being used as a basemap which has tiled data? If you are using a basemap you downloaded or sideloaded onto the device it will be a tpk, the tpk is tiled data and being used as a basemap Regarding the max extent, I have set up the default extent, I just received a request that the users not be able to zoom out past a certain point. If I can set up the tpk then that will work just as well, even better since I realized I actually also need to set a minimum zoom extent. Using a tpk, or hosted tiled service for the basemap will solve the min zoom level and max extent requirements Cheers Russ
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08-25-2015
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Sideloaded and Downloaded tpks are the same thing. Its pretty much describing where the tpks are coming from. You could take a tpk you downloaded in the Collector app and sideload it onto another device and there are no credits be used in this workflow. You could create a tpk in desktop and sideload that to app as well and this as well wont burn through any credits. Where credits would come into play is if you took that tpk you generated in desktop and uploaded it to AGOL and published a tiled service. That would cost some storage and tile generation credits but from that hosted tiled service you could download tpks from if you enable the tiled service for offline use. Currently the only way to limit the max extent in Collector is through the basemaps extent. The app has a bookmark displayed by default that is the maps default extent and could be used to help return the field user to the default extent of the map if they pan out of view.
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08-24-2015
08:12 AM
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You can use sideloaded TPKs or downloaded tpks in the connected maps as well as the disconnected maps. This would be one of the ways you could restrict your map. Also downloading a basemap in Collector and using Esri's default basemaps in a connected map does not charge credits. Credits are used for tile generation when created a hosted tiled service(this as well can be used to view and download in Collector as well) and for storing the tiles and tpks under your org. ArcGIS Online | Service Credits Russ
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08-21-2015
06:59 AM
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this is a public/free account and not a trial account. You should be seeing your account profile under your orgs URL which would look something like jameswv.maps.arcgis.com . Right now you are just under arcgis.com and that is a view that public accounts would see. Also the role information would be displayed in the same colum as region, units. You would also see organization and organization URL on this page. Can you try and spin up a free trial under the URL i posted in a comment above. Thanks Russ
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08-21-2015
06:48 AM
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This will work if you are connected to an org account and have a role that supports publishing hosted feature services.
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08-20-2015
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Your firewall could be blocking access to your server. You can try to use a vpn app like JunosPulse to connect to your network and then try reloading the web map and layers again and see if that works. Russ
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08-20-2015
10:40 AM
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 1 | 01-23-2023 01:23 PM | |
| 2 | 07-06-2026 10:00 AM | |
| 2 | 07-06-2026 07:58 PM | |
| 1 | 07-01-2026 08:07 AM | |
| 4 | 06-30-2026 01:17 PM |
Activity Feed
- Posted Re: Why no option to add Street Address-Add Layer Options on ArcGIS Online Questions. a week ago
- Posted Re: Line label offset without label duplication on ArcGIS Online Questions. 2 weeks ago
- Posted Re: ArcGIS Online Web Map - Search by Layers not Showing Field in Dropdown on ArcGIS Online Questions. 2 weeks ago
- Posted Re: Add an Import Symbology Tool to Map Viewer on ArcGIS Online Ideas. 3 weeks ago
- Posted Re: support Grouping layers in basemaps on ArcGIS Online Ideas. 3 weeks ago
- Posted Re: arcgispro popups via map service ignored in AGOL on ArcGIS Online Questions. 3 weeks ago
- Posted Re: Chaning legend patch shape on web map on ArcGIS Online Questions. 07-21-2026 06:41 AM
- Got a Kudo for Re: Map viewer unable to load data from survey. 07-19-2026 10:52 PM
- Got a Kudo for Re: ArcGIS Online June 2026 – Line label failure: randomly dropping label letters in Map Viewer. 07-16-2026 11:28 AM
- Got a Kudo for Re: ArcGIS Online June 2026 – Line label failure: randomly dropping label letters in Map Viewer. 07-16-2026 11:28 AM
- Posted Re: Further enhancements to web map vector layer symbology capabilities, add and replace symbol levels on ArcGIS Online Ideas. 07-15-2026 01:27 PM
- Posted Re: Dynamic label colours based on feature attribute on ArcGIS Online Ideas. 07-14-2026 04:30 PM
- Kudoed Re: Applying filter to hosted feature layer in web map causes symbology to disappear from legend for JPSIV. 07-09-2026 11:20 AM
- Posted Re: Applying filter to hosted feature layer in web map causes symbology to disappear from legend on ArcGIS Online Questions. 07-09-2026 07:16 AM
- Posted Re: Applying filter to hosted feature layer in web map causes symbology to disappear from legend on ArcGIS Online Questions. 07-09-2026 04:48 AM
- Posted Re: June 2026 AGOL Update - issues....so many issues on ArcGIS Online Questions. 07-09-2026 04:37 AM
- Posted Re: June 2026 AGOL Update - issues....so many issues on ArcGIS Online Questions. 07-09-2026 04:19 AM
- Posted Re: June 2026 AGOL Update - issues....so many issues on ArcGIS Online Questions. 07-09-2026 04:08 AM
- Posted Re: June 2026 AGOL Update - issues....so many issues on ArcGIS Online Questions. 07-09-2026 04:07 AM
- Kudoed Re: ArcGIS Online June 2026 – Line label failure: randomly dropping label letters in Map Viewer for d_w. 07-08-2026 08:14 AM
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