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I suspect you've already discovered the root cause of the issue. Your CPU maxes out directly before your server crashes. My recommendation is that you increase the CPU on the machine. In my experience with working with Esri support, that is one of the first things they check and if they see that the resources are maxed out, then they will tell you to increase the resources. If you're not able to increase the resources, then I'd remove or scale back as much as your existing services as possible.
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08-06-2025
05:50 AM
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Does it consistently crash every time after using the map service for a couple of minutes? It could have just been a coincidence.
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08-05-2025
07:21 PM
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Every ArcGIS Enterprise environment is different, so it's hard to answer your questions without being familiar with your environment. What could cause the server to crash for you, might not cause it to crash for someone else. It depends on resources of the machine as well as the services that are published to the server. These questions would be best answered by your GIS Server Administrator or your IT department. However, I will try to answer your questions. I don't understand your first question. But each instance of a feature service is ran using an "ArcSOC.exe" Windows process. In a command prompt, you can type in "tasklist | find "ArcSOC.exe" /c" to find the number of feature services actively running on your server. Hosted feature services are typically lightweight, so I wouldn't expect 10 map services to create a burden on the system. I don't understand your third question. But if your entire server crashed, then your ordinary map services will crash as well. Maxing out the number of instances a map service can use typically will not cause the service to crash. The end user will just have to wait until one of the instances becomes available. It's hard to answer what is down without being in your environment. However, if Portal is still accessible but the map services are not accessible, then that means only your ArcGIS Server is down. If Portal is not accessible, then that means Portal is down. Ultimately, it sounds like you are maxing out the resources on your machine, especially if the server is crashing when the CPU is maxed out. I've been told by Esri that they consider a machine "at capacity" when resources (CPU/RAM) hit 80%. If you're at 98%, you most certainly need to scale up the resources on your server. Alternatively, you can scale down the individual map services on your server in an attempt to decrease the resource usage.
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08-05-2025
06:06 AM
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Do the ArcGIS Server logs have any useful information about this issues? You could also open the dev tools in your browser when you encounter the error and see if there is any useful information in the internet traffic.
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07-31-2025
02:40 PM
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Oh, I think I understand. You essentially want anonymous access enabled on your Portal so everyone on your intranet can access Portal, even without an account. But you want to prevent people on the outside internet from being able to access it (even though it's already locked down behind your firewall) in the event it does become publicly accessible. I think what I'm confused with is how your Portal is locked down to your intranet only, but I'm not sure how your hosted services are still publicly accessible. To answer your last question, adding an item in Portal will create a service in your hosted folder if you're creating a hosted feature service from it. For example, if you upload a FGDB and then create a hosted feature service from that FGDB, then it will create a service in your hosted folder. That workflow isn't much different than using Pro to publish a hosted service. At the end of the day, it gives you the same result. But if you upload data without creating a hosted feature service from it, then it won't be stored in the hosted folder.
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07-29-2025
01:45 PM
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Do you have anonymous access disabled on your Portal? If it is disabled, then that means no one will be able to access your items on Portal without having to sign in first. So if you have that disabled, then I think that would answer both of your questions. Edit: I can't tell from your question if you need content on your Portal to be publicly accessible. If you do not, then I'd recommend disabling anonymous access which should resolve both your questions.
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07-29-2025
09:49 AM
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Oh no, I apologize. It appears this only applies to MS SQL Server EGDBs, at least according to the what's new documentation and this documentation. I thought it applied to all DBs. I'm not 100% sure if it's possible to rename a PostgreSQL EGDB or not. But this functionality was released in Pro 3.0 and Enterprise 11.x.
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07-29-2025
09:40 AM
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EGDB upgrade issues are very hard to troubleshoot in my experience. I personally do not know how to resolve that specific error message, but I'll comment and say that we've had to migrate to new EGDBs in the past to get around upgrade errors. One workflow is create a new EGDB at the 11.3 version and then copy all your data from your old EGDB to it. Then delete the old EGDB and rename the new EGDB to the same name as the old EGDB. Luckily with 11.3 EGDBs, Esri now allows you to rename them without it breaking the DB. Edit: I apologize, it appears that you might be only to rename EGDBs that are MS SQL Server DBs. Not sure about PostgreSQL.
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07-29-2025
08:51 AM
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Does the "Edit in web app" section of this documentation help any? It shows how to construct the URL to edit survey responses in a web app.
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07-29-2025
08:47 AM
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In an ArcGIS Online web map, you can see if they're on top of each by clicking on one of the points. In the pop-up, you will see arrow icons where you're able to switch to view the attributes of other records. So in the case of my example screenshot below, there are two records on top of each other. And you're able to change the pop-up to view the attributes of the other records on top of each other by clicking the arrow button.
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07-26-2025
08:15 AM
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Actually, yes, that will work. Just download the data as a csv, and then upload the csv to AGOL. From there, you'll get to a page that looks like this: You can modify that as necessary. And then when you click next, you'll get to this page where you can specify the lat/lon from the columns in the spreadsheet. After you do that, it should create a new layer in AGOL with the spatial locations of all the records.
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07-25-2025
07:24 AM
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I love this idea! And in the meantime, I will be using this post to track some of the issues in preparation for our 11.5 upgrade. Also, related to your comment about bug statuses. I don't quite understand how a bug that is "non-reproducible" ends up being "resolved" in an upcoming release. How can a non-reproducible bug be resolved if it didn't appear to be an issue (from Esri's side) in the first place?
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07-25-2025
07:14 AM
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Do you have access to ArcGIS Pro? Like I said in my post above, that's the only way I know of generate the points based off the lat/lon columns. I'm not sure if it's possible to do it directly in AGOL.
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07-25-2025
07:06 AM
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I don't think you're doing anything wrong. I found the traffic accidents dataset on their website and downloaded it as a geojson and brought it into ArcGIS Pro and I see the same thing as you. But, what's actually happening is that all the points are on top of each other so it only appears as if there a couple records. But in reality, all the records are there, they are just on top of each other. Luckily, there are latitude and longitude fields in the attribute table. So to get the "true" spatial data of those points, what you can do is create a new table with the spatial locations based off the values in the lat/lon fields. Edit: I'm not aware of a way to create a spatial table based off of lat/lon columns in AGOL. I only know how to do it in ArcGIS Pro.
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07-25-2025
06:44 AM
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Do you have a unique key between the two layers? Perhaps you could do a join by attribute between the two layers and transfer your attributes that way? Once you've done the join, you'd just use the calculate field tool to transfer the attributes. I don't think you'll be able to transfer the geometry that way though, so you'd need to transfer the attributes over to the layer that has the correct geometry.
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07-22-2025
07:33 AM
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