Latest Contributions by RyanUthoff

Per this article (https://support.esri.com/en-us/knowledge-base/arcgis-explorer-deprecation-000026437#:~:text=The%20ArcGIS%20Explorer%20app%20on,enhance%20ArcGIS%20Explorer%20on%20Windows), Esri isn't deprecating Explorer on Windows, but they also aren't "enhancing" it either. So it sounds like if something breaks on it someday, it just isn't going to be fixed. Unfortunately, us Windows 11 users were left out to dry. I still don't understand why half of Esri's mobile app ecosystem has Windows 11 support, but the other half doesn't. Sure, let's collect data in Survey123 on Windows 11, but let's not give you the ability to view it in Field Maps. Makes no sense at all. ... View more

This absolutely needs to happen. Esri has left its Windows users out to dry, after explicitly telling its users to migrate to Field Maps on Windows. ArcGIS Earth was also mentioned to me, but quite frankly, it's barely functional at best.  ... View more

When you installed 10.9.1, did you select to install the ArcMap runtime during the installation process? I can't remember if it is selected to install by default or not. ... View more

Thank you for the reply! Our IPV6 is disabled, but the behavior we're experiencing appears to be different than the behavior outlined in the geonet post you linked though. Also, we started experiencing this issue in 10.9.1, so as long as this bug is new to 11.2, then I don't think that would explain the issue we're experiencing. ... View more

Thanks for replying back! We're just using Esri's web adaptor and not any third party reverse proxies or anything like that. Support did have me attempt to create a hosted feature service on the Portal machine itself, using the local machine name URL which bypasses all the web adaptors and I continue to experience the same error. So I'm thinking with that troubleshooting step, we've at least ruled out anything on the web adaptor side of things. I didn't think to check the certificates, so I'll verify those. I think I've heard of certificate issues causing random issues, so I'll check that out. Thank you! ... View more

Keep in mind that while it's just a PG DB under the hood, Esri adds a lot of functionality on top if it so it works with Portal. So you should treat it as a "view only" DB and not make any modifications to it. ... View more

Awesome, glad it was much easier for you! ... View more

You will need to republish the feature service in order for the new field to be visible in your feature service. At least in the old Portal map viewer, any new fields you add are hidden by default in the pop-up, so you'll need to make sure that the new field is turned on in the pop-up after republishing the feature service. And just to clarify, by republish, I mean you can republish by overwriting the existing feature service. You don't have to create a new one. ... View more

Of course the usual disclaimer applies and make sure you have backups, etc. before doing anything. First of all, reindex your Portal first just in case that helps. That was the first troubleshooting step, but that didn't help me. Go to the Portal rest endpoint (https://webadaptorhost.domain.com/webadaptorname/sharing/rest) and login with an admin account. After logging in, go to the home page of the rest endpoint and click Users and search for the user you cannot delete. At the very bottom of the user page, you should see a User Content button. Click it. This will give you a list of all the content that user owns. (If you don't see any content here, you can ignore the rest because something else must be wrong). Click the item, although you might get a message saying you don't have permissions to access it (even as an admin). If you can access it, try to delete the item from that page, but I had the permission issue. RDP into the Portal machine, stop the Portal service, and navigate to C:\arcgisportal\content\items Create a new folder and name the folder as the Item ID number from the rest endpoint (the ID will be in the name of the item). Note: If the folder with that ID already exists, delete the contents of it and follow the steps below Inside the folder, copy the contents of any other working item into the folder you just created. Start the Portal service Try to delete the item from the Portal rest endpoint (might need to do a full reindex). In my case, the item just magically disappeared and I didn't have to "delete" anything, but support did tell me to delete the item if it was still there. Hopefully that will work for you. If you don't see that user owning any items in the Portal rest endpoint, then there must be some other issue. And I'm not sure how to resolve it if they own an orphaned group or something, but this worked for me for an orphaned item. ... View more

If it is saying that you can't change the user type because they own content/groups, even though they don't, then there is a chance that it won't let you delete the account for the same reason. I had this same problem and had to reach out to Esri support and they were able to tell me how to force delete the account. If you're unable to delete the account, I might be able to dig up the details of what Esri support told me to do if you're interested. ... View more