Latest Contributions by RyanUthoff

Assuming you're using Survey123 Connect to publish your surveys, open the survey in S123 Connect. Then click the Options tab at the very bottom. And from there, you will see the Sent folder options.     ... View more

In Survey123 Connect, you can disable the Sent folder. This will prevent the end users from being able to see any of their sent items. Alternatively, you can keep the Sent inbox enabled, but disable the ability to copy sent surveys to a new survey, or disable the ability for sent surveys to be edited.   ... View more

Dang, sorry that didn't work. I think that issue is beyond what I know to be able to help with. I hope that Esri support will be able to figure it out! ... View more

I think there are a couple ways that you could update the attribute value on the polygon layer from S123. You could have an ETL process that updates the polygon layer based on the data provided in the S123 layer. So, the ETL would read the S123 data, and then update the polygon layer attribute where the room ID matches between the two. But, the polygon attribute would not immediately change when a survey is submitted. That would be best suited for a nightly ETL or something. Alternatively, you might be able to use webhooks that triggers a process (such as the ETL) to run immediately when a survey is submitted that updates the polygon.  ... View more

No guarantees it will work, but hopefully it'll at least get you into that folder and set the permissions appropriately. If that fixes it, then great. If not, then at least you can rule that out. I'm wondering if that .rbf file already exists, and that the installer just can't overwrite it or something. I'm not sure though, just a thought. ... View more

Open command prompt as an administrator and type in: icacls "C:\Config.Msi" /T /C /grant administrators:F Once you do that, you should be able to access the C:\Config.Msi directory in file explorer (note you will still need to type the file path into file explorer and navigate to it that way). I had the same issue, where I couldn't navigate to the folder in File Explorer. It existed, but it said access was denied, even though I have admin privileges. Running that command fixed it for me. My Source. From there, you can set privileges appropriately. And if you see the .rbf file that Esri is having issues with, you can probably delete it and try installing server again. ... View more

That folder is used by Windows Installer during installation processes of software. I believe that that folder is automatically created during the installation process, and then automatically deleted after the installation process. So it makes sense that you are not able to see it. There are a couple things that I would try next.  Referencing this post the Windows Installer performs the installation in the system context, even if you're logged in as an admin. So you'll need to make sure the directory has full control permissions for either everyone or the system group. Of course, since you can't see that folder, that's going to be difficult to do. So, you'd need to move one step higher, which in your case, is going to be the entire C: drive. So, you might want to check that both the admin account and either everyone or the system group has full control permissions for the C: drive. Alternatively, (and I'm not sure if this will work), you could manually create the Config.Msi folder and ensure that everyone has full control permissions. That way when Esri starts the installation process, the folder will already exist and already have full permissions. So if it is in fact a permissions issue, that should take care of it, theoretically of course. ... View more

We are also on 11.2 and experience the same thing. So I think that is normal behavior. But, you can add your own custom symbols if you need additional symbols. https://mediaspace.esri.com/media/t/1_j51r2p45 https://pro.arcgis.com/en/pro-app/latest/help/sharing/overview/share-a-web-style.htm ... View more

These two pages might be a good place to start, although if you have a truly "custom" font, it might not work. https://support.esri.com/en-us/knowledge-base/how-to-use-custom-fonts-in-portal-for-arcgis-and-arcgis-000029579 https://enterprise.arcgis.com/en/portal/latest/administer/windows/configure-home.htm   ... View more

If you haven't done this already, make sure that command prompt is not in QuickEdit mode. If it is in QuickEdit mode, then I believe it gives the appearance that it is stuck. ... View more

I can't tell from your post, but I just want to call out that the version of Portal on both servers need to be the same. You can't join a 10.9.1 Portal to a 11.3 Portal. I'm not sure if you installed 10.9.1 on your second server and then planned on upgrading it, or just went straight to installing 11.3. But both servers need to be the same version if you plan on joining the two sites together. Also, waiting to create the site on your second machine is pretty important. I won't go as far and say that it won't work (because I don't 100% know for sure), but that goes against Esri's documentation. This Esri documentation states how to configure a highly available Portal. Specifically, under the "Install and configure the second portal machine" section, it says to install Portal on the second machine and to join an existing site, not create a new one. ... View more

This is a workflow to download all the photos as an attachment table as part of an FGDB. https://support.esri.com/en-us/knowledge-base/how-to-download-and-extract-a-hosted-feature-layer-with-000012232 Otherwise, if you want to download the actual attachments, here are some workflows that should accomplish that. The first link I posted is going to be the easiest as long as you're comfortable with a little bit of Python.  https://support.esri.com/en-us/knowledge-base/how-to-batch-export-attachments-from-a-feature-class-in-000017450 https://www.esri.com/arcgis-blog/products/arcgis-pro/data-management/create-your-own-geoprocessing-tool-to-download-attachments/ https://community.esri.com/t5/arcgis-online-documents/downloading-feature-layer-attachments-via-the/ta-p/916538 Edit: I'm not 100% sure if any of those Python tools are compatible with reading AGOL hosted feature layers directly. You might need to use the first method I mentioned to download the FGDB, then use the Python script to extract the photos from the FGDB attachment table. ... View more

For anyone following this post, the final resolution was to move our config-store to a local drive. After moving it to an EBS volume attached to the ArcGIS Server EC2 instance, we no longer had any issues with creating hosted feature services. Esri support did provide me with a bug number: BUG-000173561. If anyone else is also experiencing this issue, you can probably open a support case and reference the bug number. ... View more

I'll second this. No is a perfectly acceptable response, just be prepared for explanations on why you're saying no, AND providing them with an alternative solution (such as you gathering their requirements and building the survey yourself). But, depending on your position at your organization, and before you start telling people no, consult with your supervisors and/or other stakeholders that could potentially override your decision. It's better that everyone is on the same page from the beginning rather than you start telling people no, just for your supervisor to override your decision. ... View more