Latest Contributions by Kylie

While the look and feel of the page has changed, the contents are still there. Now, instead of a more nested table of contents, there are two tables of contents: one for the author of a map, the other for the user of the app. On the page you are redirected to, http://doc.arcgis.com/en/collector/, see the help content by clicking on the "Create maps" or "Collect data" tabs in the blue bar along the top. Hope this helps! ... View more

Could you give me an example of help that you used to use that you can no longer find? There has been some reorganizing, and some changes, but if something that was useful is now gone I'd like to know. Thanks! ... View more

No. Collector is currently available on Android phones and tablets, iPhones, and iPads. ... View more

The Chat widget connects to an XMPP chat server. You can stand one up for your organization to use, and then you will connect to it. ... View more

Sharing it with the organization doesn't make it appear in the Collector for everyone in that organization since Collector only shows content that is in "My Content" or "My Groups". The best way to share a map in Collector is to create a group in your organization, share the map with that group, and have your users who need the map be members of that group. Then they will see the map in Collector. Also, please use the Collector forum for additional questions on this app: this forum is for the Operations Dashboard for ArcGIS application. ... View more

Hi Ben -- I just saw you did share some content with me... however, it looks like it is the map and op views, but not the hosted services. Could you share the services with me as well so that I can try and repro? ... View more

Hi Hiran -- Could you give me some more information about the accounts you are and aren't seeing it with? Also, could you share a map, the services, and an operation view with me (kylie_org) where I might be able to repro this? The easiest way to share is create a group, share the items with the group, and invite my user to the group. ... View more

Following up on this... it looks like it was a network issue, as it couldn't be repeated on other networks. It is also fixed in version 10.2, which will be releasing soon. ... View more

Could you share your hosted service and your op view using it with me? The easiest way is to create a group, share the service and op view with the group, and invite my ArcGIS Online user kylie_org to that group. ... View more

Could you try setting your layer to be a static instead of dynamic (in the map widget configuration), and see if you still see the issue? ... View more

Just as an update: so far we found that adding the proxy line doesn't seem to fix the issue. It shouldn't cause the app to not open: tthere had been a typo in the config that resulted in that experience. Once the typo was fixed, the app again opens, but so far still doesn't save. ... View more

Could you email me your .config file so I can take a look? kdonia@esri.com Also, does this happen with every op view you try to create, or only some? ... View more

Could you try adding the line: <defaultProxy enabled="true" useDefaultCredentials="true"/> into your OperationsDashboard.exe.config file? Place it at the top of the <system.net> section. Your file will have:   <system.net>     <defaultProxy enabled="true" useDefaultCredentials="true"/>   �?� etc �?� To your OperationsDashboard.exe.config file, run Operations Dashboard, and while it is running open Task Manager. In Task Manager, find OperationsDashboard (if you are on Windows 7, you need to find it in the Processes tab; on Windows 8 you can use the applications tab), right-click on it, and select �??Open File Location.�?� When that folder opens, you will see an OperationsDashboard.exe.config file. Open it in a text editor and add the line inside the <system.net> tag. ... View more

Username and password  are case-sensitive, so make sure you have the correct case. Also, make sure you can log in using a browser to be sure the password you remember is correct. Another thing to check is that you are a member of an organization. ... View more

Thanks Peter for all your help through email as we figured this one out! Just to update the thread for others who come across the same problem, here is what addressed the issue: Updating the OperationsDashboard.exe.config file with the following line: <defaultProxy enabled="true" useDefaultCredentials="true"/> Details: To find the OperationsDashboard.exe.config file, run Operations Dashboard, and while it is running open Task Manager. In Task Manager, find OperationsDashboard (if you are on Windows 7, you need to find it in the Processes tab; on Windows 8 you can use the applications tab), right-click on it, and select �??Open File Location.�?� When that folder opens, you will see an OperationsDashboard.exe.config file. Open it in a text editor. Add the line inside the <system.net> tag. This will leave you with the following section as part of your config file:   <system.net>     <defaultProxy enabled="true" useDefaultCredentials="true"/>   �?� etc �?� This is something that will be in place by default with our next release. ... View more