Latest Contributions by AshleyPeters

‎03-10-2016

I finally got this resolved this morning. I have recently undergone an upgrade to 10.3.1. My SOC account could not hit my FQDN (fully qualified domain name). Phillip, the Esri tech analyst, had me sign on to my server as the SOC account and try to hit my REST services. I was unable to do that. That narrowed it down to one of two options. In Phillip's words: "Depending on your network configuration this could be a example of network hairpinning. "Because an origin endpoint and its router in a subnetwork may not recognize that a message is intended for a destination endpoint in the same subnetwork because it only knows its public IP address, the Internet Network Address Translation (NAT) server must be able to recognize the situation and hairpin the message back to the subnetwork so that it can reach its destination." It could also be a result of permissions given to the local user on the server. If this is the case your IT could potentially change those permissions or set up a domain account to run the ArcGIS Server service. " I forwarded his message on to my IT folks, and they made a change in the host file. Problem solved! Hopefully this will help someone in the future.

‎03-04-2016

Ken, I'm having a very similar issue on a Windows 2008 R2 server. I have a single machine setup, and my internal and external IP addresses are different from one another. When I run my print service, I receive WinINet error #12029, the attempt to connect to the server failed. I've been trying to find a resolution for this for about 6 months. Could this be caused by the same problem? Thanks!

‎03-03-2016

I was able to solve this by removing the zoom setting when I create the map. Thanks for the suggestions!

‎02-25-2016

Hi Yue, I actually contacted Tech Support yesterday. We haven't been able to get this resolved yet, but I hope we can soon. I really need this to work! Thanks for your help so far! Ashley

‎02-25-2016

So what else do I need to try? I need to get this working. I'm still getting the same errors on my server logs like I posted above. And, if it makes a difference, the internal and external IP addresses on the server are different.

‎02-24-2016

I have a single machine setup. As soon as I enable CORS, I get errors galore that I wasn't getting. And my understanding has been I do not need a proxy since I have the single machine setup. Is that incorrect?

‎02-24-2016

Yue, I've testing in the sandbox with my print service. It's registering my templates, but I still do not get a printout.

‎02-22-2016

I'm able to pass an extent through the URL, but the zoom level seems to be an issue now. The map will center on the extent given, but will not zoom into the extent. Is there a way to force a zoom level or LOD through the URL?

‎02-22-2016

Hi Yue, I've been out of the office for a few days, I'm sorry I'm just getting back to you. I do have "async" set to true in the print option of my code. I'm looking into whether or not I need to define templates. This is a screenshot of my log file from last week. I've got to look into these, as this may be the overall issue:

‎02-18-2016

https://conservationgis.alabama.gov/adcnrweb/rest/services/DCNRExportWebMap

‎02-18-2016

Also, when I try to use my print service, I am receiving a CORS error, but I do not receive that error on my own projects. When I add in CORS to my config file, the print widget doesn't even try to run.

‎02-18-2016

Hi Yue, I tried the print sample and exchanged my custom print service for the service provided. My print service did not work. Ashley

‎02-18-2016

All, I have a project that is working beautifully, except for my print widget. At this point, it is the one thing that is keeping me from releasing my project. I created a custom print service, following this tutorial: Tutorial: Publishing additional services for printing—Documentation | ArcGIS for Server . The folder holding my custom templates is registered and is validated. Within my code, I can replace the call to my custom print service with someone else's and their service works, but mine doesn't. All settings are the same between the two. The one obvious difference is that his is http, vs. mine being https. When my code is set to look to my print service, the print widget when clicked goes from Print, to Printing, but I never get Printout. Firefox's Developer Tools are not throwing any errors when I run the tool, so I'm not sure where to go next. Has anyone else run into this? Or have any ideas on how to solve it? Thanks in advance! Ashley

‎02-01-2016

Yes, when I tried this as a possible solution last week, I set the hideDelay to 0. Instead of not appearing at all, the popup flashes onto the screen.

‎02-01-2016

Thanks Robert. I had given that a try, but it basically flashes an empty popup on the screen. I find that more annoying than the popup that says 'No Information Available', so I'll probably end up leaving it as is.

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Date Last Visited	‎12-03-2025 11:15 AM

My Ideas

Latest Contributions by AshleyPeters

Re: Custom Print Service

Re: Connection to callback URL '[serivces url]' failed

Re: Pass Extent in URL

Re: Custom Print Service

Re: Custom Print Service

Re: Custom Print Service

Re: Custom Print Service

Re: Pass Extent in URL

Re: Custom Print Service

Re: Custom Print Service

Re: Custom Print Service

Re: Custom Print Service

Custom Print Service

Re: Limit popups to areas with features

Re: Limit popups to areas with features

Re: Adding Survey123 signature to Power Automate f...

Re: Experience Builder Slow Map Layers Widget

Re: ArcGIS Pro 3.4.2 Selection/attribute table/edi...

Re: Create a buffer around collected points?

Re: Adding Survey123 signature to Power Automate f...

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