Latest Contributions by RoyceSimpson

‎05-31-2018

That all makes sound sense. Will have peek at those web logs and see if anything pops out. x (x)

‎05-31-2018

Hi Randall. Everything you say makes sense. The problem is, when I go into Manager, then "system" and look for any kind of raster or image service... I don't see anything. Should there be something there by default, out of the box? I'm runing 10.4.1. -r x (x)

‎05-30-2018

I'm getting a severe error in ArcGIS Server that has something to do with image server but I can't figure out what it is or how to stop these errors. I don't have any image server services running so why these errors are happening. Any advice on how to get these to stop would be great. Thanks. SEVERE May 30, 2018, 2:54:02 PM Error handling request to service 'System/RasterProcessing.ImageServer'. The service 'System/RasterProcessing.ImageServer' was not found. Verify the service exists and is started. Soap SEVERE May 30, 2018, 2:54:02 PM java.lang.Exception: The service 'System/RasterProcessing.ImageServer' was not found. Verify the service exists and is started. at com.esri.arcgis.discovery.wsh.util.WSRequestUtil.getService(WSRequestUtil.java:328) at com.esri.arcgis.discovery.wsh.ServiceHandlerServlet.service(ServiceHandlerServlet.java:151) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:378) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338) at com.esri.arcgis.discovery.wsh.DispatcherServlet.service(DispatcherServlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at x (x)

‎05-24-2018

I'm not sure why it took me so long to try this "attrib -s" method but that seems to have done the trick. Now, we just need Pro to ignore that attribute since we seem to have the scattered all over our file system. x (x)

‎05-14-2018

Hi Kory, I'll put in a case ASAP. Thanks. -Royce x (x)

‎05-08-2018

The problem seems to be with those .adf files. It would be one thing if those files were just legacy files from the old coverage days, which I have the authority to delete, move, etc... but the reality is... on our corporate network drive, there are dozens and dozens of folders that have nothing to do with arcinfo... coverages or otherwise... and sometimes, there are other files with that .adf extension... files that we in GIS do not control... if that file is buried 10 folders deep, the entire path with be hidden in Pro right down to the drive letter level. This means that for example, if we have a folder called "g:\aaa" and in that folder is a "gis" folder and a sibling folder called "notgis"... and in that "notgis" folder is a .adf file, I won't be able to see the root "aaa" folder. It's a real deal breaker for us and is the one outstanding Pro issue that prevents us from deployment. Granted, you can simply type in the folder path by hand as in "g:\aaa\gis" and Pro will find it and assuming those adf files are not down that path, you'll then see the folders from then on out, but we can't deploy org wide with that sort of nonsense. Double boo on esri for not figuring this out by now. x (x)

‎12-20-2017

I'm trying to run the "Grid Index Features" tool to create a polygon grid for a map book. For some reason, the "page name" field is being populated to start at B1 for page number 1... Shouldn't that start at A1? I've run this thing 10 different ways and every time page number 1 has the page name of B1. What am I missing on this?

‎09-29-2017

Hello Alexandra. This has been a thorn in our side, off and on, for a long time. Here is where we are now with all this: Our shared storage system that our machines within our AGS site use (cache, input, output, config-store, etc... folders) has been a source of huge performance issues. One thing that helped out a lot was to turn "oplocks" (opportunistic locking) off for our AGS share. A second thing that came up that was showing huge performance issues was the location of our "output" folder. It was in the same share as our other folders. I moved the output folder to one of the c drives on one of the machines in the site and shared that folder with the arcgis admin account, and now, performance is 10+ times faster. Hope this helps. Let me know if you need any more explanation of the above work-arounds. -Royce

‎08-08-2017

Hi Dan. I've checked the logs even down to the verbose level and do see requests for the cache data but that's it. No errors and no response. Yes, "export cache tiles" is enabled. Odd that you can only change that through Catalog and not Manager, at least as far as I can tell. -r

‎08-02-2017

I guess I'm confused about some terminology here, specifically "feature type". For my process, I bring a point feature class into ArcMap, symbolize it on "unique values" and publish that as a feature service. I'm not using subtypes or any complex edit templates or any of that. Just points symbolized based on a field value. I've never had this issue before in Collector so why now, every time I change the domain value for this one field, I get that popup. I'm just confused as to why this is even happening. If I could, I might be able to change something in the mxd to remove the issue altogether.

‎08-02-2017

Thanks Randy. We stand up new feature services all the time for this particular system... would I have to go in and manually do your changes every time? If so, that's not realistic workflow. Conversely, what can I do to prep the data in the mxd so that I can make that message NOT come up in Collector? I have other editable Collector maps that don't have that message. I'm not sure what the difference is between those maps. I follow pretty much the same mxd -> publish process every time. -Royce

‎08-01-2017

I've got a web map that's being used in Collector. All the layers come from ArcGIS Server 10.4.1 services. Everything seems to work in an "online" mode and in AGOL web map itself but when I click the "download" button for the map in Collector, the download progress bar hangs about half way and never seems to be able to finish. It seems to be hanging up on my cached basemap service because for a while (and I get get it to do this anymore) but when I went to download the map onto Collector it asked me which basemap I wanted to use. If I chose an esri basemap, the whole thing downloaded just fine but if I chose my basemap, it hung up about half way through the process. What's going on with my basemap that it won't download? Thanks, Royce

‎07-31-2017

I'm having this issue as well and have no idea how to fix it. When I change a particular coded domain value for a feature I get this popup "changing feature type - You are changing the feature type, which may potentially overwrite some field values. Are you sure you want to do this?" Yes, I'm sure, every time I'm sure. How do I fix this. My field workers are about ready to kill me. -r

‎06-16-2017

Thanks Robert. I did actually find about 10 segments.gen files in one of the "missing" folders. They seem to have been generated by Pro itself within a folder called "index". I deleted them. Ha. Now the missing folder shows up in the browse list. However, if you look at my screen shots below there are other folders not showing up... such as "Enterprise Wide Planning and Consulting Projects". There were no segments.gen files in that folder structure and that one still doesn't show up.

‎06-16-2017

Ok, so I just went through our folders to try to figure this out. I started at the most root level on our shared network "S" drive. 3 of the 5 folders in there show up in Pro. I pasted the path to one of the missing ones from Windows Explorer into Pro path box and now 10 of the 12 folders in there show up. I picked one that didn't show up from Windows Explorer and pasted that into the Pro path box... I kept doing this hoping to get to the end of the chain and uncover the mystery but alas, I got to the last set of folders about 4 folders deep and those all show up in Pro. So, I have no idea why some folders show up and some don't. I've looked at the properties of the "missing" folders and don't see anything different than the ones that show up. Here are a couple more screen shots of the issue:

Online Status	Offline
Date Last Visited	‎03-24-2021 06:29 PM

My Ideas

Latest Contributions by RoyceSimpson

Re: ArcGIS Server "image server" error

Re: ArcGIS Server "image server" error

ArcGIS Server "image server" error

Re: ArcGIS Pro does not recognize a folder

Re: ArcGIS Pro does not recognize a folder

Re: ArcGIS Pro does not recognize a folder

Trying to run "Grid Index Features" in ArcGIS Desktop and the "Page Name" field doesn't get populated properly.

Re: Slow performance administering services in ArcCatalog and ArcGIS Server Manager 10.1

Re: Collector hangs when downloading offline basemap

Re: Changing Feature Type resets values in other fields

Re: Changing Feature Type resets values in other fields

Collector hangs when downloading offline basemap

Re: Changing Feature Type resets values in other fields

Re: ArcGIS Pro does not recognize a folder

Re: ArcGIS Pro does not recognize a folder

Options for an Embed Web Map with Time Aware URL P...

ArcGIS Server "image server" error

Re: How do I sum the values in a field in ArcGIS P...

Allow Users to Change and Disable Alerts

Re: WAB Dev Edition deployment... fail.