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I can see the problem on my iPhone. It looks like there's some extra white space above the gallery of maps. I can scroll along the right edge of the screen. We'll have to take a look. Thanks, Mike Thanks Mike.
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12-30-2013
02:20 PM
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When I go to our organization page (http://larimer.maps.arcgis.com/home/index.html) on an Android or iPhone device, this is what I see. See attached Android Screenshot. Sometimes I can grab that blue line at the bottom and pull it up and see our featured maps... but most of the time not so much. Should I not be going to this page on mobile devices? If not, what is the correct page? The actual maps themselves work great on Android and iPhone devices, but this initial "home" page seems borked. [ATTACH=CONFIG]30118[/ATTACH] Can others confirm this isn't working on mobile? Thanks, -Royce
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12-26-2013
08:13 AM
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This only seems to be a problem with Android devices. I've tested on iOS with no issues. Any Android device I test comes up "no information" when I click a feature that has popups enabled. Please, November update to AGOL have this fixed!
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11-07-2013
01:16 PM
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Here's a link to the map. Try it on your desktop. Popups work. Then send the link to your phone. Popups don't work. Also, it doesn't seem possible to toggle the various operational layers on and off. http://larimer.maps.arcgis.com/home/webmap/viewer.html?webmap=fac44a005f6644e3bb3f62c4f13d2c26
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11-01-2013
08:36 AM
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I'm looking at one of my AGO maps via Android device browser and have some questions regarding whether things I'm seeing are bugs, features, limitations, etc... First off, does anyone know if there is esri documentation on AGO mobile web map functionality? I'm talking about browser based maps, not the native ArcGIS or Collector apps. A couple questions I have are: 1) I have several "operational layers" in the map but don't seem to be able to toggle them on or off. I see a listing of the layers but no way to interact with that listing. I'd like to be able turn on/off various layers in the map, as I can with the PC browser version of the map. 2) I've enabled popups for one of the sub layers... works great in the pc browser version of the map but on the mobile map (same exactly URL as the pc based map), I see the popup flash quickly, I see the polygon shape get selected quickly, but then the popup says "no information" and the cyan outline/selected shape goes away. How do I get the popup to work properly in the mobile map? Thanks, -Royce
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10-31-2013
10:14 AM
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Thanks Erin, I've tried as you've suggested by running the "upload service definition" tool, after successfully staging an SD file locally on my Desktop PC. I get an error in that tool stating that the service definition ID is incorrect and the that SD file is corrupt. The help documentation suggests recreating the SD file... which I've done several times. So that leaves me back at being stuck. I tried uploading the same SD file from a coworkers ArcGIS Desktop 10.1 SP1 PC as well, with the same results.
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04-04-2013
02:39 PM
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I've got a multi-machine 10.1 site that's been chugging along for a while. It's got 20+ map/feature services working. I've pulled one machine from that site and created a new, separate single machine site to do some testing of stuff. Everything is like the first site (above) except my directories are at ....\arcgisserver_test_site and not the default ....\arcgisserver. Same shared network drive, same everything. When I fire up Arcmap and attempt to publish a map service to the new site, I get to the "Service Editor", successfully "analyze", click "publish" and get a "packaging succeeded, but publishing failed" error. It also says, "Failed to execute. Parameters are not valid. Please consult the GP results Window..." The GP results message says, "Start Time: Thu Apr 04 09:02:11 2013 Failed to execute. Parameters are not valid. ERROR 000735: Server: Value is required Failed to execute (UploadServiceDefinition). Failed at Thu Apr 04 09:02:11 2013 (Elapsed Time: 0.00 seconds)" The help documentation on that error is not very helpful, simply reiterating that a parameter value required by the tool was missing. Does anyone have insight into what is going on here? Thanks, -Royce
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04-04-2013
07:11 AM
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I queried Dave Bouwman over at DTSAgile about how they do their "realtime" map service and he mentioned that they put their images into SQL Server SDE and do a managed raster catalog. So, I tried creating file geodatabase with an unmanaged raster catalog (gif images reside on file system and simply pointed to by the raster catalog). In the published MXD I added only the raster catalog... no gif images directly. In my app, I do a "layer definition" statement to pull out the needed images from the raster catalog. Now, the map service shows the latest/greatest images on the file system whenever I refresh the the map service. That isn't a "cure" but a decent work around. I'll take it.
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01-22-2013
01:47 PM
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UPDATE: The map service does seem to update on some sort of periodic basis, but I haven't been able to figure out what period that is, how to change that or how that's defined. If I fire up the javascript viewer for the service and refresh it every 15 minutes or so, the image I see in on the web page is clearly different than the latest/greatest image that is on the file system... but then, after some time... an hour or two, the web service does in fact update to the latest image if you refresh the page... but then that image sticks for another hour or so.
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01-15-2013
09:26 AM
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Are you sure the data store(s) are registered with ArcGIS Server? I ran into a similar issue where my map service wasn't updating dynamically with edits to feature classes I was making. Turned out that when I initially published the service to Server, the data store(s) weren't registered with Server so it was copying all of the feature classes, images and mxd to a local directory on the server itself. In order to clear that local copy, I had to delete the service, register the data store locations with Server and republish. Once Server knew the communication link between the service and data, the map service became dynamic. Pretty sure when I setup the service and did the "analyze" step, it came up with the "data source not registered" thing... so I did that.
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01-14-2013
01:43 PM
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It's been a few months since I worked with arcServer, but I seem to rember there being an option on the map service to allow or not allow the user to store a local cache. But I'm not sure if that was an option for dynamic map service or only for cached map services. Good Luck, Tom Yeah, that's only for cached services. Seems like the MXD holds onto a cached version of the image on the file system too. So the issue seems to be deeper than just not caching map service images on the client side. The service itself isn't grabbing the latest image as clients request them.
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01-14-2013
09:06 AM
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I'm sure there is a best practice on this somewhere but so far, I'm pulling a big zero. I've got an mxd that has a layer of a geo-referenced gif. The file is actually updated every 5 minutes or so on the file system. I've got the mxd published as a map service but the map service never updates (after I press f5) to show the latest image. I can look at the image on the file system and sure enough, it looks different than what I see in the map service JavaScript viewer. How to I nudge the map service (or MXD) to refresh every 5 minutes or so so the end user will always see the latest image that gets put on the file system? It seems that every time a users makes a request to view a map service (from the javascript view for example), that map service is not pulling data from the data store every time. It seems to be caching the data somewhere, somehow. I don't want that. I want the end user request to force the map service to retrieve data (in this case a raster file) from it's file system source, every time the request is made. I've tried clearing browser cache but that doesn't seem to be the issue, as I can go over to another PC that hasn't accessed this service before and it pulls up an old image as well.
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01-11-2013
12:58 PM
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After a bunch of troubleshooting and looking into other ways to do the kind of pdf generating that I'm doing... I'd sure like to stick with the method that I'm currently using (successfully with the 3.0 AGS/Flex API) as stated in the OP. I've added a quick and dirty example Flex project code that demonstrates the issue. Paste it into your IDE, add the 3.1 SWC, run it. Click the "clone" button. The app throws exception. UPDATE: I was able to discover that if you only have one layer in the original map, the cloning process works fine. So, if you comment out one of the tiled map services in the mxml portion of the provided example app, you'll see that the cloning works just fine. I've set a couple alpha properties on the layers to show that they are in fact cloning properly, as the clone honors the alpha property of the original layer. Notice also, that if you change out the 3.1 API for 3.0, the cloning process works fine if you have more than one map layer present. Esri Flex API Dev staff, it would be great to get this capability added back to your next release of the API.
<?xml version="1.0" encoding="utf-8"?>
<s:Application xmlns:fx="http://ns.adobe.com/mxml/2009"
xmlns:s="library://ns.adobe.com/flex/spark"
xmlns:mx="library://ns.adobe.com/flex/mx"
xmlns:esri="http://www.esri.com/2008/ags"
minWidth="955" minHeight="600">
<fx:Script>
<![CDATA[
import com.esri.ags.layers.ArcGISTiledMapServiceLayer;
import com.esri.ags.layers.Layer;
import flash.net.registerClassAlias;
protected function button1_clickHandler(event:MouseEvent):void
{
registerClassAlias("com.esri.ags.layers.ArcGISTiledMapServiceLayer", ArcGISTiledMapServiceLayer);
for each(var l:Layer in map.layers)
{
if (l is ArcGISTiledMapServiceLayer)
{
var ctl:ArcGISTiledMapServiceLayer = deepClone(l) as ArcGISTiledMapServiceLayer;
cloneMap.addLayer(ctl);
}
}
}
private function deepClone ( obj : * ) : *
{
var bytes : ByteArray = new ByteArray();
bytes.writeObject(obj);
bytes.position = 0;
return bytes.readObject();
}
]]>
</fx:Script>
<fx:Declarations>
<esri:Extent id="initialExtent"
xmin="-13635000" ymin="4541000" xmax="-13625000" ymax="4547000">
<esri:SpatialReference wkid="102100"/>
</esri:Extent>
</fx:Declarations>
<esri:Map id="map" x="12" y="57" width="376" height="230" extent="{initialExtent}">
<esri:ArcGISTiledMapServiceLayer url="http://server.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer" alpha=".5"/>
<esri:ArcGISTiledMapServiceLayer url="http://server.arcgisonline.com/ArcGIS/rest/services/Reference/World_Transportation/MapServer" alpha=".5"/>
</esri:Map>
<esri:Map id="cloneMap" x="506" y="52" width="399" height="269" extent="{initialExtent}"/>
<s:Button x="210" y="347" label="Clone" click="button1_clickHandler(event)"/>
</s:Application>
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01-11-2013
10:16 AM
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Mark, I imported your sample project, changed the AGS/Flex API to 3.1, changed the path to my server side script, and it works fine. Will see if I can change out some code and get mine to work. Thanks.
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01-08-2013
11:49 AM
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Mark, I'll try your approach, which isn't too different than mine... with the 3.1 API and see if it still breaks. Still looking at the various other options presented as well.
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01-04-2013
03:03 PM
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