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Greetings - We followed the directions to the letter for Cloud Builder to install our new Azure Enterprise GIS environment. But it appears that there are some issues with the out of the box configuration. After deploying the new environment, I did go in and configure the Primary and Secondary Data Stores, but then this is where things started going wrong. By default, Cloud Builder Federated our Portal against ArcGIS Server, but the address it Federated to was an internal IP Address in Azure of a Load Balancer for ArcGIS Server (so https:10.0.0.4/arcgis) which will not work externally. When I first attempted to make my Server/DataStore environment the hosting server, it failed and said it couldn't use that server for hosting, but the hosting server listed is DNS name of our Portal/Server - Enterprise combination.On the second attempt to federate and set the hosting server it worked. I get the green check mark for the Federation, and then the hosting server (using DNS) works. But what happens is publishing fails to Portal and in doing a fiddler trace the IP address of the Federated Server comes back as part of the error (with good old 9999). But I can publish to Server, directly. With the fact that there are two web adaptors at the Load Balancer levels for both Portal and Server I am unclear as to my next steps? Do I attempt to add the DNS? Support is reviewing my logs to see if they can pinpoint the issue. Any insight would be helpful.
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10-06-2017
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I am going to reply to my own thread as this has been a bit confusing and I figured others might glean some knowledge and not have to struggle with it. Cloud Builder needs better documentation for what it does. For those of us who have been working in the traditional Hyperviser VM configurations and are using Cloud Builder for our first Cloud Deployment, it is confusing. Cloud Builder by default builds a two tier environment (I am a traditionalist and usually build a three tier) Cloud Builder builds a Load Balancer, which is a good thing, but it also builds in redirects to 6080 and 6443. Your site won't work off of the web domain root until these are removed. If you are using the Web Adaptor and Web Server on the Map Server nodes, you need to connect the Web Adaptor to ArcGIS Server, cloud builder doesn't do that for you, even through it asks you for your CNAME in DNS for your site if you are suing a custom domain. When using a custom domain, you need to remove the redirects for your site can be served on the Domain name. Other wise you will get a 404 tomcat error. This might be an Azure thing not Cloud Builder but: The Web Node pair doesn't copy websites / content to both nodes. Maybe storing it in the webroot is part of the problem? Should it be mapped to the fileshare directory Cloud Builder creates? So if I understand this, that means you have to deploy to each node. Check your Load Balancer and firewall rules (6443) before you try and configure the Web Adaptor. These are just the items that tripped me up, but now that I have them worked out, we have our development deployment done and can tweak what we need to create production.
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07-28-2017
11:55 AM
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Hi Jonathan - We get a 404 error. I am doing some more testing because I don't know if it is the web code that we tested with, or a configuration issue. Joe
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07-24-2017
12:23 PM
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Jonathan - Thank you for your response, I miss-spoke we didn't deploy Portal in this environment. This is soley an ArcGIS Server environment. This is for hosting custom developed Web Sites using the JavaScript API and ArcGIS Server services. Joe
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07-21-2017
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We have deployed a development environment using Cloud Builder and a developer deployed a Web Site in the IIS Folder, but the web site isn't working. ArcGIS Server manager works, we can also get the rest end point. All steps in Cloud builder were successful, but coming from the VM world to Azure, I don't understand the next steps to deploy a website with the environment. In fact when we hit http://myserver.mydomain.com we get redirected to https://myserver.mydomain.com/arcgis. If we try to go to http or https://myserver.mydomain.com/sitename we get a 404 error. We can get to the REST end point of the published map service at https://myserver.mydomain.com/arcgis/rest/services/myfolder/myservice. Since Cloud builder deploys a two tier environment (Web/GIS Server as one node, and then we have database tier) I am not sure where to go next to configure things. Our Azure Admin doesn't want to load our Certificate to IIS since Cloud Builder already did, and he doesn't fully understand how the web adaptor works, but I don't understand what Cloud Builder and Azure are doing for the configuration. I have search the documentation but outside of the basics, I have found much. Maybe I am missing something? Maybe a blog post that may help?
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07-20-2017
03:00 PM
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Thanks Jonathan - Support and I worked through it, there are a bunch of 'gotcha's when it comes to restoring a VM Image if the Portal/ArcGIS Server and Data Store services are all running when the image is created. I think I have this worked out and possibly have everything back online. Still testing.
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07-14-2017
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Hi all, I have a very tough Disaster Recovery issue going on. I will state that we are Windows 2012, Portal 10.4, no web adaptor we are using Port translation for 443->7443. In doing some maintenance on our Portal, I realized we had our config-store and arcgisserver directories in a bad location, so I followed the steps to migrate those directories but something went wrong. When I finished the process, all of my Hosted services were stopped and I couldn't get them to start again. We had Snapshots of the servers (we have an HA configuration with 6 servers) and I tried bring those back online, same result. Next our team decided to go to VM backups of the VM's. Those images took over 24 hours to restore due to the size of our data and when they came back online the Data Store worked. ArcGIS Server Admin api worked, but Manager didn't since it is dependent on Portal since it is federated, and Portal didn't work. Postgres won't start and I get a 500 error out of Tomcat. Oh and webgisdr didn't work for some reason, so I don't have that to fall back on. We are at a lost here as to what direction to go. I have been working with support but I wanted to see if anyone else had ever run into this and what did you do to recover. Of course, this happens during the UC when most folks are in San Diego. JQuinn-esristaff - Maybe you guys in Pro services have seen something like this? Thanks, Joe
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07-12-2017
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Just dawned on me why the Manger and API have to do this work for the users, there are too many underlying files underneath the Services that that have the path in them in the configure-store and ArcGIS server directories. All the json and xml files need to be updated. Still a utility to make this work go faster would be great.
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07-06-2017
10:09 AM
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Jonathan - Since using ArcGIS Server Manager or the Admin API can take hours (I just recently had it take a full weekend over the 4th holiday to move my config store and server directories), I am wondering is Esri is working on a better approach? Think about it, there are technologies, that if Server worked with them better, could speed up this process. Robocopy can be used in Windows for example, and then a direct way to edit the underlying configuration files would be a huge time saver for the user community. I have been recommending this since 10.1 but it doesn't seem to ever get any traction. I am not suggesting ArcGIS Server admins do something unsupported by Esri, instead I am just asking Esri to think outside the box as it were. I know because I have done this in a development environment that there are unsupported ways to do this faster. Joe
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07-06-2017
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Hi George - Going through this same configuration myself, but with an HA portal, so it makes it even more difficult. The workflow being suggested to you is a great place to start. Since you are working in a dev environment, you will have to use a self signed cert and bind it in IIS on 443 in order for this to work, at the lowest level. When you move to production, you will need to use a known cert, that ArcGIS Server and Portal are both using. Good Luck. Joe
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01-28-2016
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Hi - It is my understanding that the configuration you are asking about is supported. The idea being you can have two web adapters installed, one for Portal at the newer version configured on it's ports, and probably a DNS name, and then the other web adapter serving ArcGIS for Server. http://wiki.gis.com/wiki/index.php/GIS_Product_Architecture#Portal_for_ArcGIS_platform_configuration There is also something in the install guide about this. Good Luck, Joe
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06-10-2014
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Russ - Our site is 10.2.2 that hosts Portal, but as I suspected the other services we have tapped into to supplement our site are the issue. We have no control over them, and they vary in ArcGIS for Server level. Thanks, Joe
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06-03-2014
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Hi - We are using portal and created a map for Collector. The issue I think that is causing us problems is that the web map is made up of map services that are not configured for off line work. We have 3-4 different sources (we don't 'own' those services) and our own map service going into this web map, so I am guessing the download errors we get from collector are because only our Map Service is offline ready? anyone have any insight? I am still trying to read through the documentation, but thought I might be on the right track to ask. Thanks! Joe
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06-03-2014
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I already have an open incident with Esri Technical Support I just didn't think I would have been the first to encounter this issue with Spatial Views and SQL Server 2008, ArcGIS 10.1 since 10.1 has been out for so long. The Table never converted to a spatial table after clicking on it. The select statement in ArcGIS has the right columns, it just isn't recognizing it as spatial. The joins are all still good. They haven't changed in about 5-7 years.... As well as the spatial ETL we created, that has been running since 2005 loading the base tables used in the views for the Geography/Geometery, and that is why we can't understand why it stopped working at 10.1. What we aren't sure of, is if it is a ArcGIS Desktop issue? or an SDE/GDB issue, since the tables shows all the records, but the rendering of the data is messed up.
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05-21-2013
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What happens when you create a new spatial view using the options now available in the context menu of a Database Connection as described here?: Creating a database view in ArcGIS for Desktop The data shows up as a table, no spatial rendering occurs. You may also wish to use this page as a quick reference for what to do when attempting the option described in the link above: Example: Creating a spatial view in SQL Server using SQL the issue with recreating the views is that we have many, more than 30 that would have to be recreated and we don't know that one our ETL runs again the views will work. We are still testing that. By the way, did you switch storage type (SDEBINARY to SQL Server native "Geometry")? Storage is still SDEBinary - we haven't even looked at changing it yet.
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05-20-2013
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