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This is actually a limitation of the version of ArcGIS Server you are running. This has been addressed in ArcGIS Server 10. Thanks, Mike
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11-28-2011
09:37 AM
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How about clearing your browser cache? Alternatively, can you try using a different browser, like firefox or chrome to rule out any IE problems? Mike
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11-28-2011
07:14 AM
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At this time, there is no way to turn this off in ArcGIS.com Map Viewer. Thanks, Mike
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11-23-2011
02:17 PM
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Queries sent to your map service are failing. I believe it's a problem with ArcGIS Server. You are running an older version (9.3). Here's another forum posts that discusses this error. http://forums.arcgis.com/threads/42305-Cannot-get-pop-ups-to-work?p=145731&viewfull=1#post145731 The solution, I believe, is to upgrade your server to ArcGIS Server 9.3 SP1. Thanks, Mike
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11-23-2011
02:10 PM
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Can you share the REST URL to your map service? And also indicate which point layer has the issue? Thanks, Mike
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11-23-2011
07:44 AM
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We didn't really implement "views" to be an absolute metric about the usage of an item. Rather, views are useful to help sort a set of search results to see what is most popular or most used. It helps to bubble things to the top of the list. Thus, if someone expresses interest in an item by viewing the details of it, we count that as a view. If that person goes one step further and actually opens the item, that's another view. Now, in looking at your counts, it does seem like there may be an extra increment of the counter. However, I do recall that when we implemented this, we discussed that it was a more significant "viewing" of the item if someone actually opened the item (not just viewed it's metadata). Thus, we may be adding an extra view to the counter. Without looking in depth at the code, I can't tell you for sure. (In the case of map service items that are referenced in web maps, their view count increments whenever the map is opened too.) The bottom line is that you shouldn't consider "views" as an absolute measurement of the number of times your map has been opened. thanks, Mike
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11-22-2011
02:53 PM
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No, there is no clustering ability in arcgis.com map viewer. Scale dependencies are the only way to do it. Perhaps you could write your own application using the JavaScript API that reads in a web map. However, as I'm not a JavaScript programmer, I don't know for sure. You might try posting in the JavaScript forum. Thanks, Mike
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11-22-2011
02:29 PM
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For a web map, viewing the description increments the view by 1. Opening the map will also increment the counter by 1. So, if from the gallery, you viewed the description of the map, then proceeded to open the map, that would be 2 views. If you then when to another browser page where you are looking at the description, then refreshed the page, that would be 1 more view. Thus, the total increment would be 3. Mike
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11-21-2011
12:08 PM
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Yes you can. You can modify the 'center' and 'level' parameters or you could use an 'extent' parameter. Below, I've changed the extent of the map. <iframe width="850" height="450" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://www.arcgis.com/home/webmap/embedViewer.html?webmap=b49ad2c276e04c9bb2bf350090c36d8e&extent=-122.6878,30.9819,-113.1956,38.1385"></iframe><br /><small><a href="http://www.arcgis.com/home/webmap/viewer.html?webmap=b49ad2c276e04c9bb2bf350090c36d8e&extent=-122.6878,30.9819,-113.1956,38.1385" style="color:#0000FF;text-align:left" target="_blank">View Larger Map</a></small> Thanks, Mike
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11-21-2011
11:36 AM
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Basemaps don't currently support popups. This is something we will address in a future release. Thanks, Mike
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11-21-2011
07:54 AM
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No, the current embedded map doesn't support editing. Thanks, Mike
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11-21-2011
07:44 AM
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Sorry, I forgot the link. http://www.arcgis.com/home/item.html?id=3864c63872d84aec91933618e3815dd2 It's a layer package, not a shapefile. You need ArcGIS Desktop to open it. Thanks, Mike
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11-18-2011
03:30 PM
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Basically, the basemap is actually composed of two services, the data is in one service and the labels are in another. We explicitly hide the labels layer although it is really there in the map. You can achieve the same result in your map, you'll just see the labels layer in the Contents panel of the map. There is no public API for arcgis.com. ArcGIS.com, however, is built on the JavaScript API. You can build your own app that does exactly what you want. http://help.arcgis.com/en/webapi/javascript/arcgis/ Thanks, Mike
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11-18-2011
09:26 AM
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You would have to find a dataset and join the data yourself. Here's a world countries dataset I found on arcgis online... Mike
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11-17-2011
11:34 AM
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You would need ArcGIS Server to do this. thanks, Mike
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11-17-2011
09:26 AM
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