Latest Contributions by KellyGerrow

Hi Doug, I recommend contacting Technical Support regarding this issue. They can help to troubleshoot the cause of the issue. -Kelly ... View more

Hey Adrian, I also recommend contacting Esri Technical Support​. This service seems to be having some issues returning attributes. Analysts can help look into the issue on this service. Thanks, Kelly ... View more

Thanks Mark, There is an RSS for the ArcGIS Online services, like the basemaps, does this meet your needs or are you also looking for RSS about the status for services hosted by other users? ... View more

Thanks Mark, There is an RSS for the ArcGIS Online services, like the basemaps, does this meet your needs or are you also looking for RSS about the status for services hosted by other users? ... View more

Thank for submitting the idea. Can you provide a little more information about how you would like to be notified? Currently, you can check the status of ArcGIS Online services at ArcGIS Online Health Dashboard. You can also subscribe to RSS for some of the services or all of the services to let you know about changes. -Kelly ... View more

Thank for submitting the idea. Can you provide a little more information about how you would like to be notified? Currently, you can check the status of ArcGIS Online services at ArcGIS Online Health Dashboard. You can also subscribe to RSS for some of the services or all of the services to let you know about changes. -Kelly ... View more

Thanks for submitting this idea! Currently, the administrator of the organization will be emailed at 75% and 100% of consumption. Do these emails help to keep you informed about your account? Do users in your organization need to receive an email? ... View more

Hi, Try adding some url parameters to the embed url using the following documentation: Use URL parameters to modify embedded maps—ArcGIS Online Help | ArcGIS The following parameters will show the embedded web map with the legend opened when the map is launched: active_panel=legend&legend=true&show_panel=true& Thanks, Kelly ... View more

HI Brett, This sounds like  a bug that is going to be fixed in the next release, BUG-000097451. The following geonet thread is a good resource for instructions on fixing the issue for the time being. Configuring an App in ArcGIS Online (Public)​ -Kelly ... View more

Hi Jim, Are you trying to add users to the organization or to a specific group? If you are trying to add users to an organization, they will be able to view other members through the My Organization tab. If you are looking to keep the privacy of who is in a group within the organization, you can create a private group where users who have not been invited to the group cannot find the group. Users who belong to the group will be able to see other users in the group. Is there a concern about users within the group knowing who the other members are? Thanks, Kelly ... View more

Hi Don, I can't access your service specified above. I can only view one service which queries with where parameters of 1=1 -Kelly ... View more

Hi Diego, Are the basemaps in your basemap gallery in different Spatial References? Thanks, Kelly ... View more

Hi Ryan, I suggest that you contact Esri Technical Support​ regarding this issue. They can help to look into where the data is stored and address any issues if needed. When you look at the Storage graph in the view status page, click on the File Storage tab. This is where the SD file storage values will be reported. Feature storage shows the amount of space the organization is using to store hosted feature layers. There are two values, Database storage (data in the feature service) and File Storage (any attachments added to the feature service).  Database storage is charged at the the rate of 2.4 credits per 10 MB per month. File storage is charged at the rate of 1.2 credits per 1 GB stored per month. The SD file storage should not be contributing to the storage values under the Feature Storage report. View status—ArcGIS Online Help | ArcGIS -Kelly ... View more