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Hi Kevin, This map doesn't appear to be shared. Cam you share the app so we can look into it a bit further? Html is not supported when passed through an Arcade Expression so needs to be configured with supported HTML. The Story Map Series app is written in 3.x so it looks like it is something else that is causing the discrepancy. Thanks, Kelly
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05-14-2019
04:24 PM
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What client are you publishing with ArcGIS Pro or ArcMap? I would suggest that you choose the option to cache manually on the server: https://doc.arcgis.com/en/arcgis-online/manage-data/publish-tiles.htm#ESRI_SECTION1_86DEFEF756A047B78EFE3DD4788A0AE7 When generating the tiles from the items page in ArcGIS Online, you will be provided with an estimate before submitting the create tiles job: https://doc.arcgis.com/en/arcgis-online/manage-data/manage-hosted-tile-layers.htm Generating tiles automatically is another way to manage credit costs when generating tiles, as you are only charged when a tile is requested the first time. If tiles are never generated for a specific area, then you won't be charged for them: https://www.esri.com/arcgis-blog/products/data-management/mapping/publishing-tiles-from-features-efficient-automatic-and-economical/ Another option is to publish from a tile package that you generate on your machine. There is no tile generation cost for publishing this way: https://doc.arcgis.com/en/arcgis-online/manage-data/publish-tiles.htm#ESRI_SECTION1_9DDC0AFDD2AD4AF59CD36A29721AB67A Thanks, Kelly
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05-14-2019
01:56 PM
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Hi Michelle, How are you running back ups? Distributed collaboration moves changes made to ArcGIS Online data to ArcGIS Enterprise at a scheduled interval, depending on how it is configured. Would using this solution be possible, or would you be interested in scripting to check out this information? -Kelly
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05-13-2019
09:45 AM
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Sharing a username and password so multiple users are using the same username and password is a violation of the licensing Agreement (section 2.5). I'd suggest getting in contact with Esri Customer Service or your account rep to look at the licensing options available. -Kelly
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05-10-2019
09:41 AM
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If the data is going to be shared privately (using groups or the organization) then the viewer accounts need to be purchased. If the data and apps are shared publicly, then no accounts are needed.
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05-10-2019
09:37 AM
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I would encourage you to publish separate services for each layer. This way you can just add or remove the layer when you add it, instead of having to re-add and configure the entire service that has 2 layers.
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05-10-2019
09:34 AM
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HI, I'd suggest checking to make sure that you are using the correct username and password. If you were given an entitlement user with your Desktop license (this is generally the case) then you should have access to a Creator UserType in an ArcGIS Online organization. A Creator UserType comes with access to Collector for ArcGIS. How do you currently log into ArcGIS Pro? If you are using a named user account to login to Pro, the same username and password should work with Collector for ArcGIS. -Kelly
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05-08-2019
12:49 PM
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How are you creating the template? Is it hosted in ArcGIS Online or from ArcGIS Enterprise/Server? -Kelly
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05-08-2019
12:44 PM
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Your best option is going to be to configure Enterprise logins and use the option to use an existing enterprise group to provide quick access. https://doc.arcgis.com/en/arcgis-online/share-maps/create-groups.htm#ESRI_CHOICE_9F59669F23394CD5A9D3610D790F5A6A If this is not an option, then every user will need to be invited/have an account created and then added to a group. You can add users to groups during invitation process to streamline the workflow. https://doc.arcgis.com/en/arcgis-online/administer/invite-users.htm#ESRI_SECTION1_D4222EB63EF14C96BF37F1A098F37AFA
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05-08-2019
12:43 PM
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Are you trying to us the raster data as visualization or as an image service, so that you can access imagery data and perform analysis? ArcGIS Online currently does not support image services. If you want to have web access to imagery data, you will need to publish to ArcGIS Enterprise: https://enterprise.arcgis.com/en/server/latest/get-started/windows/what-is-arcgis-image-server-.htm If you are looking to use the raster data for visualization only like a basemap and do not need access to the underlying data, then I would encourage that you publish a tile service: https://doc.arcgis.com/en/arcgis-online/manage-data/publish-tiles.htm. Note you will not be able to change the visualizations of the data unless you republish if choosing this method. -Kelly
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05-06-2019
09:23 AM
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Hi, I'd suggest getting in touch with tech support to investigate what happened. If you are updating values in a layer and want to keep existing layers, I recommend using append. If you are totally changing the data in the layer, then I'd suggest using overwrite. Here is a link to a blog about using the append tool in ArcGIS Online https://www.esri.com/arcgis-blog/products/arcgis-online/data-management/whats-new-with-hosted-feature-layers-updating-data-gets-more-flexible-with-append/ ArcGIS Pro -Kelly
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05-06-2019
09:04 AM
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Hi Evan, Can you share the layer? Did you generate the tiles from a TPK or using ArcgIS Online? On the settings tab, have the tiles been built? https://doc.arcgis.com/en/arcgis-online/manage-data/manage-hosted-tile-layers.htm#ESRI_SECTION1_EC1624E2D04A45F2AB48F871D6C2E6C1 -Kelly
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05-06-2019
08:53 AM
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Hi Scott, Are you trying to display the field using Arcade in calculate function or are you calculating the expression in a pop up? When a field is calculated using Arcade a one time calculation is made. If you are running this calculation and include the time stamp, it will take the timestamp at the time that you run the tool. When calculating an expression in a pop-up using arcade (which I think is what you are doing), the arcade expression runs and calculates when the map is loaded and the pop-up is called. The timestamp will then be displayed based on when the map was opened. I don't think either of these functions will address your need. I think using editor tracking (keep track of who created and updated features) and an arcade expression to calculate resolved based on the date created or updated field. Can you provide some more details about the workflow? How does the time get updated? -Kelly
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05-06-2019
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