Latest Contributions by KellyGerrow

What is the error message that you are receiving in GP results window? You can't stop the services in ArcGIS Online like you can with ArcGIS Server but there are ways to troubleshoot this. Are there any replica's associated with the feature layer? Are you able to create an SD file? -Kelly ... View more

Hi Amber, Are you looking to change who the email is being sent from? If so, is there a reason why? Are you looking for users to reply to a specific email from the notification. It isn't possible to change the origin email address for invitations in ArcGIS Online.  Thanks, Kelly ... View more

Are you able to share the layer? How did you add the domains? -Kelly ... View more

Hi Katherine,  I'd suggest getting in touch with support so they can look into this issue in more detail. There was a bug but this has been resolved so you shouldn't be running into the issue. What are the specific steps that you are following to publish the feature layer and add the field. Thanks, Kelly ... View more

I'm not able to access the layer above but it looks like a mismatch between layer visibility and editability in the pop-up configuration. Are you able to share your web map? ... View more

I can't believe master the space-time continuum is not on your to do list for the day. Thanks for the extra information. I'm going to send you an email so we can chat about some additional specifics to see what can get you up and running. Will post back once I know a little more. Thanks, Kelly ... View more

Hi Amy and Xander, I read into this bug a little further.  It looks like the bug is specific to using the AreaGeodetic expression with non-webmercator projection. Support is limited to geometries with a Web Mercator (wkid 3857) or a WGS 84 (wkid 4326) spatial reference.: https://developers.arcgis.com/arcade/function-reference/geometry_functions/#areageodetic It shouldn't have been possible to create this expression with a service in an unsupported geometry. Are you able to reproject your data into Web Mercator prior to publishing? This should get you up and running. -Kelly   ... View more

Hi Ahna, Are you looking to maintain the spatial relationships between the data or just find a way to display the data? Are you able to generically share what the data is? This is a topic that comes up a lot during our upcoming health conference. Here is a link in case this is of interest: http://www.esri.com/events/health -Kelly ... View more

Hi James, ArcGIS Online stores data in UTC, and displays data in the local timezone on your machine. Check out this blog for more information about how we handle time on the web. By doing this, we have a standard way of allowing users in various time zones to enter time and have it standard across time zones. When you export to excel, it exports the data as it is stored in the database in ArcGIS Online which is UTC. If you are using any ArcGIS Online applications, they will act in the same way, in that date and time will be added in the local computer time and transformed to UTC during the edits. How are you trying to manipulate the data? Typing in the time manually?  You should be able to manually edit the data without having to think about the time transformation. Is the date field part of editor tracking? Are you looking to use the sported CSV for a specific purpose or is it to correct issues in the data? When publishing a CSV you can select the timezone depending on the format the time is collected in. If its in local time, specify the timezone when you publish, if you know the data is in UTC, then no action is required when you publish. IT will still appear in your computer's local time when you view it in ArcGIS Online. Check out the blog and let us know if it helps. -Kelly ... View more

Were you able to get in touch with Tech Support? Are you able to share a link to your app? -Kelly ... View more

Hi Tycho, Multi-line labels aren't supported in the current version of Map Viewer. This is also not supported with Map notes. You can create multi-line labels using Arcade and display them in a 4X Javascript configurable app like Media Map or Styler. You can see an example in this related post: Re: ArcGIS Online label expression‌ -Kelly ... View more

Hi Joseph, Is your basemap a local map service and you are using the arcgis online print service? If this is the case, the ArcGIS Online print service may not be able to access the your map service.  If you and Robert figured this out, can you post the result? Thanks, Kelly  ... View more

Hi Jess, Currently, this isn't possible with pop ups hosted with ArcGIS Online. We are working to improve this experience in the future but it would be helpful if you posted your specific needs on the ideas site Auto-size/Customize width of ArcGIS.com map popups. Another suggestion is to check out the Media Map template. It is written in the 4X Javascript API and incorporates some more flexibility in the pop-ups. I haven't tried with images specifically, but it may be worth a try. Thanks, Kelly ... View more